Six Sigma Quality Program Manager jobs in Minneapolis, MN

Lean Six Sigma Architect collaborates closely with cross-functional leaders, vendors and employees at all levels.

We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in 7 key Value Streams. Each Value Stream is supported by a Black and Green Belt that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. Plays a leading role in transitioning to implementation to ensure changes stick, using skills in project management and organizational change management (OCM).

Value Streams

• Provider Network Contracting
• Sales
• Customer Service Operations
• Deliver Care
• Enrollment, Billing & Reconciliation
• Product
• Claims

Qualifications:

• Bachelor's degree or equivalent experience in related field, plus 5 years of related work experience beyond degree within Business Process Management (BPM), Business Analytics, Program Management, Operations, etc.
• Mastery over all Six Sigma concepts and tools including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, etc.
• Proven leadership ability across large cross functional teams required
• Continuous improvement and implementation experience required
• Health Plan/Payer and/or Healthcare experience required
• Functional understanding of agile methodology preferred
• Hands-on change management experience preferred

Required License/Certification:

• Lean Six Sigma Green Belt required

Skills and Abilities:

• Client focused program, project, and process management experience including operational and cross-functional workflows
• Proven ability to formulate content and present clearly both internally and externally
• Experience creating, building and leading cross functional teams from conception through implementation
• Advanced level of proficiency with Microsoft Teams, IGrafx (mapping software), Smartsheet, Visio, PowerPoint, SharePoint and/or Teams

This position is a Remote or HUB role. A remote employee must be located in any state in which Medica is an employer and will work remotely 100% of the time. A Hub employee, requires the employee to occasionally come onsite to the designated office, Minnetonka/Madison/Omaha/St. Louis, for applicable heads-up work. Frequency is determined by business need as decided by leadership.

The full salary range for this position is $85,000 - $145,700. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.