Shop and Alteration Tailor jobs in Lehi, UT

• Must be able to work Monday - Friday (weekends off) 8 am - 5:00 pm

• Manage existing client accounts and increase sales and gross profit margins in cooperation with our Business
• Building and maintaining positive relationships with clients
• Proactively identifying opportunities for sales
• Being the product & service expert
• Presenting creative product & service solutions
• Presenting cross-sell and up-sell ideas to clients
• Dealing with objections and closing sales
• Managing the order writing and client confirmation process
• Following up with the client post-delivery
• Providing best-in-class customer service
• Accountable for client satisfaction and for providing outstanding service
• CRM activities & notes must be 100% up-to-date
• CRM follow-up commitments & activities must be 100% on time
• Responsible for keeping commitments in a timely manner and for resolving issues Promptly – 100% on-time follow-up required
• Expand sales with existing clients by introducing additional solutions and services
• Meet or exceed established sales and gross profit margin goals
• Contribute to market strategy by monitoring new products and client projects
• Most work is performed in our office but occasional client visits may be required

• Ability to effectively communicate and build and maintain relationships with clients at the executive level and the junior manager level
• Outstanding written and oral presentation and communication skills
• Detail-oriented with an eye for accuracy
• Ability to multi-task and work quickly while under pressure
• Excellent organizational skills, ability to set priorities, be responsive to customer needs in a timely manner and meet critical deadlines
• Caring, ability, and willingness to consistently go above and beyond to exceed client expectations
• Strong belief in a systematic and structured approach to selling that includes the use of CRM technology to
• manage your daily routine and be proactive
• Tech savvy with Microsoft Outlook, Word, Excel, PowerPoint
• Ability to learn and embrace new technology
• Self-motivated, friendly, positive, energetic, and enthusiastic
• Team player who works well with others

• Flexible schedule
• Company culture and company activities
• Generous time off policy

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