Shipping Operations Manager manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Being a Shipping Operations Manager ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Additionally, Shipping Operations Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
JOB OVERVIEW
Assist in managing day-to-day hotel operations driven by our Guiding Principles: Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, and Community and Global Focus. Works closely with General Manager in overseeing hotel operations, including creating and maintaining a unique guest experience, executing on brand standards with guest relations, front desk, housekeeping, and maintenance departments. Supervises the work of hotel department heads to include Front Desk, Housekeeping & Maintenance. Responsible for the operation of all aspects of the hotel in the absence of the General Manager.
DUTIES AND RESPONSIBILITIES
FINANCIAL:
PEOPLE:
GUEST EXPERIENCE:
OPERATIONS – Functions as an administrative link between and among departments.
RESPONSIBLE BUSINESS:
ACCOUNTABILITY
Who We Are
We are a company with a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We strive to treat our Team Members fairly; to be great brand partners; to be committed and involved in the community we serve; and to be leaders in the hospitality industry. We are committed to superior quality and service. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised as piloted by our Guiding Principles – Associate Engagement, Presentation of our Hotel, Driving Guest Loyalty, Community and Global Focus, and Ensuring Financial Success.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Pay Disclaimer:
The base pay range represents the low and high end of the pay range. Actual rate will vary depending on many factors such as skills, experience, certifications, and performance to name a few. The rate listed is just one component of the total compensation package for associates. Other rewards may include bonuses, paid time off, a competitive 401K plan with matching, hotel discounts, medical, dental, vision, growth opportunities, and more!
Job Type: Full-time
Pay: $56,000.00 - $65,000.00 per year
Benefits:
Ability to Relocate:
Work Location: In person
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