Ship Engineer jobs in Wyoming

Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering outstanding customer service.

Responsibilities:
- Handle incoming calls from customers and provide prompt and professional assistance
- Respond to customer inquiries, concerns, and complaints in a timely and efficient manner
- Provide accurate information about products, services, and promotions
- Process orders, returns, and exchanges in accordance with company policies
- Perform data entry tasks to update customer records and maintain accurate information
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Identify opportunities to upsell or cross-sell products and services to customers
- Collaborate with other departments to resolve complex customer issues
- Maintain a high level of product knowledge to effectively address customer inquiries

Requirements:
- Excellent phone etiquette and strong communication skills in English ( in Spanish is a plus)
- Previous experience in customer service or related field preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills with the ability to think quickly on your feet
- Proficient in data entry and computer systems
- Ability to work independently as well as part of a team
- Flexibility to work occasional evenings or weekends based on business needs

At our company, we value our employees and offer competitive compensation packages along with opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional customer service.

Note: This job description is intended to provide an overview of the position and does not include all the tasks that may be assigned.

Job Type: Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: 10 – 35 per week

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Rawlins, WY 82301: Relocate before starting work (Required)

Work Location: In person