Do you love helping people through difficult situations, a 4-day work week, and competitive pay?
Then don’t miss your chance to join our Franchise as a new Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with career path opportunities, and a 4-day work week in a team environment.
Job Description and Responsibilities:
- Manage and complete jobs according to SERVPRO® processes per work order, ensuring a high-quality finished project
- Respond to service calls
- Set up and establish efficient job flow
- Coordinate requirements for the job
- Complete job documentation
- Perform and supervise production work
- Follow and enforce all safety procedures on the job site
- Communicate and establish relationships with commercial, insurance, and residential customers.
- Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
- Communicate clear expectations to Production Technicians and supervise their activities
- Resolve problems quickly as they arise
- Manage job file documentation to ensure complete and accurate project details
- Manage and control costs of production projects
- Manage assets by protecting and using equipment and materials properly
- Clean and maintain vehicles, equipment, warehouse, and office areas
- Perform sales and marketing activities, including add-on sales and security checks
- Other duties as assigned
Qualifications:
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
In addition to the qualities listed above, we are looking for the following:
- Effective written and oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to travel locally or out of state when necessary
Physical and Work Environment Requirements:
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time, driving, sitting, climbing,
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g., crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.