Service Writer schedules repairs with customers and prepares schedule for shop and field service personnel. Oversees timely processing of work orders. Being a Service Writer requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Service Writer works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Service Writer typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Express Tire & Auto Service is seeking an upbeat, reliable individual to join our family! We are a local small business that has been serving the greater Boston area for the last 21 years! We pride ourselves in our ability to provide excellent customer service and auto repair to our community. Vehicles are an investment and we are here to make sure our clients are serviced properly. You will be working alongside the Owner of this establishment and management.
We are looking, and willing to train someone with a natural ability to help people, enjoy a fast paced work environment, work with our team to assure each vehicle is thoroughly examined and the necessary recommendations are provided to the customer.
Full Time:
Our operating hours are Monday - Friday 8:00 AM - 5:00 PM.
We offer paid holidays and paid vacation time.
Essential Duties and Responsibilities include:
Greeting every customer with a smile
Answering the telephone in a timely manor
Listening carefully to ensure our customers needs
Have a positive attitude with strong communication skills
Moving vehicles in and out of the shop bays
Working with our technicians to address the overall health of the vehicle that is in for service and making the appropriate recommendations.
Creating estimates for vehicles
Obtaining parts for each repair performed
Loading each transaction into our software
Instruct the technician accordingly in correspondence with approved repairs or maintenance
Assist in the opening and closing of the premise
Ensure parking for our patrons
Perform additional responsibilities as needed
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Benefits:
Schedule:
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Work Location: In person
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