Service Writer jobs in Michigan

```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for automotive services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive repairs and services
- Explain repairs and services to customers in a clear and understandable manner
- Process payments for services rendered

```Requirements```
- Previous experience in the automotive industry, preferably as a service writer or in a related role
- Knowledge of auto body repair, tire service, oil changes, shocks/struts, alignments, automotive diagnostics, and other automotive services
- Strong communication skills with the ability to effectively interact with customers and technicians
- Excellent customer service skills and a friendly demeanor
- Detail-oriented with the ability to accurately document customer concerns and repair information
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Please note that we are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Every weekend
• Monday to Friday

Shift:

• 10 hour shift

Ability to Relocate:

• Canton, MI 48187: Relocate before starting work (Required)

Work Location: In person