Service Writer jobs in Green Bay, WI

Service Writer schedules repairs with customers and prepares schedule for shop and field service personnel. Oversees timely processing of work orders. Being a Service Writer requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Service Writer works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Service Writer typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

R
Service Writer
  • Riesterer & Schnell
  • Pulaski, WI FULL_TIME
  • Job Title:
    Service Writer
    Category:
    Service

    Job Location:
    Pulaski, WI
    Position Type:
    Full Time

    Description

    Provides support to the Service Manager and assists in the daily operation of the Service Dept. Works together as a team to assure customer expectations are met in a timely, courteous manner.

    Essential Functions:

    1. Answers phone calls in the Service Department and waits on customers at the Service Counter. Assists in scheduling work, answering questions and advising on repairs within established guidelines.

    2. Communicates with customers on additional repairs needed and obtains approval.

    3. Starts repair orders, enters tech notes and parts on orders, reviews for accuracy and obtains Service Manager approval before finalizing.

    4. Assists Service Manager in coordinating special promotions, clinics and other departmental events.

    5. Generates reports and completes other paperwork as requested.

    6. Reviews Technician time postings for accuracy and assists with payroll time reporting.

    7. Assists customers with picking up, dropping off, loading and unloading equipment.

    8. Coordinates transportation for equipment coming and going between the dealership and customer sites. Works with Delivery Drivers and third party vendors to assure timely pickup & delivery.

    9. Maintains work area and shop in a clean, neat and safe manner.

    10. Acts as a back-up to the Service Manager, filling in in his absence.

    11. Maintains the location’s MSDS books and chemical inventory assuring they are up-to-date and in good shape.

    12. Various other word processing and spreadsheet projects such as preparing correspondence, schedules, routine data entry, generating reports, and other projects as assigned. This will vary depending on the unique needs of each location.

    13. Assists the Service Manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources.

    14. Presents a positive, professional image in dress and conduct at all times.

    15. Attends department meetings and participates in other company events in a positive manner.

    16. All other duties as assigned.

    Qualifications
    Experience, Skills, and Knowledge:
    • Excellent communication and customer service skills required.
    • Strong attention to detail and organizational skills required.
    • Ability to use a computer and current software programs required.
    • Knowledge of farm equipment preferred.

  • 1 Day Ago

F
Heavy Duty Service Writer
  • FleetPride, Inc.
  • Green, WI FULL_TIME
  • HEAVY DUTY SERVICE WRITER!Service Writer: Communicates estimates, scheduling, and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to commun...
  • 19 Days Ago

M
Automotive Service Writer
  • Midas of Escanaba
  • Escanaba, MI FULL_TIME,PART_TIME
  • Requirements:- Greet customers and provide excellent customer service- Listen to customer concerns and accurately document them- Prepare accurate estimates for repairs and services- Communicate with t...
  • 1 Day Ago

D
Auto Service Writer Estimator
  • Dave's Auto Body Inc.
  • Green, WI FULL_TIME
  • Bring your smiling face and great attitude for this position. Dave’s Auto service writer duties include: greeting customers, checking in customer’s cars for the day, making and taking phone calls, ord...
  • 3 Days Ago

R
Service Writer/Advisor
  • Ride North Powersports
  • Escanaba, MI FULL_TIME
  • Ride North is looking for a motivated Service Writer/Advisor to assist in our new store in Escanaba scheduled to open later this year. Service writer/ Advisors initiates services and repairs by ascert...
  • 4 Days Ago

L
Shop Service Writer - Escanaba Store
  • L&M Fleet Supply
  • Escanaba, MI FULL_TIME
  • Shop Service Writer Job Type: Part-Time Hours Schedule: Varied Shift Times Compensation: Starting at $15.00 per hour with higher starting pay based on experience Job Summary: The Shop Service Writer i...
  • 21 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Service Writer jobs found in Green Bay, WI area

B
Service Advisor
  • Bergstrom Automotive
  • Kaukauna, WI
  • Service Advisor - Full Time Bergstrom Chrysler Dodge Jeep Ram Fiat of Kaukauna DRIVE YOUR CAREER FORWARD AT BERGSTROM AU...
  • 3/27/2024 12:00:00 AM

B
Service Advisor
  • Bergstrom Automotive
  • Appleton, WI
  • Service Advisor - Full Time Bergstrom Buick GMC of Appleton DRIVE YOUR CAREER FORWARD AT BERGSTROM AUTOMOTIVE AND APPLY ...
  • 3/27/2024 12:00:00 AM

S
Service Advisor/Writer - Equipment Dealership - Seymour, WI
  • Service Motor Company, Inc.
  • Seymour, WI
  • **Service Advisor/Writer - Equipment Dealership - Seymour, WI** + **Job Tracking ID**: 512846-781615 + **Job Location**:...
  • 3/27/2024 12:00:00 AM

W
Warehouse Teammate Returns - Appleton
  • Werner Electric
  • Appleton, WI
  • ** Warehouse Teammate Returns - Appleton** **Job Category****:** Operations **Requisition Number****:** WAREH001192 Show...
  • 3/27/2024 12:00:00 AM

V
Videographer
  • Vyper Industrial
  • Green Bay, WI
  • Open Position: Videographer Hours: 8:00 AM - 4:30 PM Monday - Friday Salary: $40,000-$45,000 / year (depending on experi...
  • 3/27/2024 12:00:00 AM

D
Dave & Buster's - Runner/Expo - Urgently Hiring
  • Dave & Buster's
  • Green Bay, WI
  • Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of p...
  • 3/27/2024 12:00:00 AM

B
Service Advisor
  • Bergstrom Automotive
  • Kaukauna, WI
  • Service Advisor - Full Time Bergstrom Chrysler Dodge Jeep Ram Fiat of Kaukauna DRIVE YOUR CAREER FORWARD AT BERGSTROM AU...
  • 3/27/2024 12:00:00 AM

B
Service Advisor
  • Bergstrom Automotive
  • Appleton, WI
  • Service Advisor - Full Time Bergstrom Buick GMC of Appleton DRIVE YOUR CAREER FORWARD AT BERGSTROM AUTOMOTIVE AND APPLY ...
  • 3/27/2024 12:00:00 AM

Green Bay is a city in and the county seat of Brown County in the U.S. state of Wisconsin, at the head of Green Bay, a sub-basin of Lake Michigan, at the mouth of the Fox River. It is 581 feet (177 m) above sea level and 112 miles (180 km) north of Milwaukee. The population was 104,057 at the 2010 census. Green Bay is the third-largest city in the state of Wisconsin, after Milwaukee and Madison, and the third-largest city on Lake Michigan's west shore, after Chicago and Milwaukee. Green Bay is home to the National Football League's Green Bay Packers. Green Bay is the principal city of the Gree...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Writer jobs
$44,426 to $66,972
Green Bay, Wisconsin area prices
were up 1.3% from a year ago

Service Writer in Fort Myers, FL
The minimum requirements for this job include a high school diploma and one or more years of experience in retail sales or customer service.
December 21, 2019
Service Writer in Gastonia, NC
Customer service representatives answer questions or requests from customers or the public.
February 21, 2020
Service Writer in Tuscaloosa, AL
Effective and profitable auto repair service writing can make or break your auto repair business – and Manager™ SE gives you all of the tools you need to get the most out of your customer interactions and service writing.
January 14, 2020