Service Writer jobs in Bend, OR

Service Writer schedules repairs with customers and prepares schedule for shop and field service personnel. Oversees timely processing of work orders. Being a Service Writer requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Service Writer works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Service Writer typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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SERVICE WRITER
  • MOTORCOACH SALES & SERVICE OF OREGON
  • Bend, OR FULL_TIME
  • About Us: Beaver Coach Sales & Serviceis a leading provider of recreational vehicles (RVs) and related services. We are dedicated to helping our customers make the most of their RV adventures by providing top-notch service and support. As a growing player in the RV industry, we are seeking a talented and customer-focused Service Writer to join our team and contribute to our mission.

    Position Overview: We are looking for a Service Writer with a passion for the RV industry and a commitment to exceptional customer service. In this role, you will be the first point of contact for customers seeking RV maintenance and repair services. You will play a crucial role in ensuring that our customers receive timely and high-quality service, while also assisting our service department in managing appointments, work orders, and communication with technicians.

    Key Responsibilities:

    • Customer Service: Provide outstanding customer service by greeting and assisting customers promptly, answering inquiries, and addressing concerns or issues professionally and empathetically.
    • Service Scheduling: Schedule service appointments for RV maintenance and repairs, coordinating with customers and technicians to ensure efficient allocation of resources.
    • Work Order Creation: Create accurate and detailed work orders based on customer descriptions and technician assessments, including all necessary information such as parts, labor, and estimated completion times.
    • Communication: Maintain clear and consistent communication with customers throughout the service process, providing updates on the status of their RV repairs and estimated completion times.
    • Billing and Invoicing: Prepare and review invoices for completed services, ensuring accuracy in pricing and parts used.
    • Inventory Management: Assist in maintaining an organized inventory of RV parts and accessories, placing orders as needed, and keeping track of stock levels.
    • Quality Control: Conduct final inspections on completed work to ensure that all services meet our quality standards before returning the RVs to customers.
    • Documentation: Keep accurate records of customer interactions, service orders, and invoices, maintaining confidentiality and compliance with company policies.
    • Team Collaboration: Collaborate with service technicians and other staff to ensure a smooth workflow and resolve any service-related issues or challenges.
    • Up-selling: Identify opportunities to recommend additional services or products to customers, enhancing their RV experience.

    Qualifications:

    • Previous experience as a Service Writer, preferably in the automotive or RV industry.
    • Strong customer service skills with the ability to build rapport and trust with customers.
    • Excellent communication and interpersonal skills.
    • Knowledge of RV systems, maintenance, and repair terminology is a plus.
    • Basic computer skills and proficiency in software for scheduling and invoicing.
    • Detail-oriented with strong organizational skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Willingness to learn and stay updated on RV industry trends and products.

    Benefits:

    • Competitive salary
    • Health, dental, and vision insurance
    • Retirement savings plan
    • Employee discounts on RV products and services
    • Ongoing training and development opportunities
    • Friendly and supportive work environment

    If you are a dedicated and customer-oriented individual with a passion for the RV industry, we invite you to apply for the Service Writer position at [Company Name]. Join our team and help us make every RV adventure a memorable one for our valued customers.

    To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

    Beaver Coach Sales & Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.





  • 1 Month Ago

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Service Writer
  • Beaver Coach Sales and Service
  • Bend, OR FULL_TIME
  • Position Overview: We are looking for a Service Writer with a passion for the RV industry and a commitment to exceptional customer service. In this role, you will be the first point of contact for cus...
  • 1 Month Ago

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Automotive Service Writer
  • BL Performance
  • Roseburg, OR FULL_TIME
  • WAGES COMMISSION! As a Service Writer with a focus on sales, you will be a critical link between our customers and our auto repair shop, responsible for providing exceptional customer service and driv...
  • 3 Days Ago

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Automotive Service Writer (FT)
  • Absolute Air and Auto Repair
  • Springfield, OR FULL_TIME
  • We are looking for a dedicated service writer to act as the liaison between our company and our customers. The service writer's responsibilities include ensuring the customer's needs are filled, coord...
  • 15 Days Ago

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Food Service / Educational Assistant - Days Creek School District
  • Douglas Education Service District
  • Roseburg, OR FULL_TIME
  • JobID: 1631 Position Type: Classified Date Posted: 6/8/2022 Location: Days Creek, OR Closing Date: 06/22/2022 FOOD SERVICE/EDUCATIONAL ASSISTANT Days Creek Charter School Douglas County School Distric...
  • 18 Days Ago

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Temporary Summer Food Service Workers - Glide Elementary School
  • Douglas Education Service District
  • Roseburg, OR TEMPORARY
  • JobID: 2262 Position Type: Classified Date Posted: 6/6/2023 Location: Glide, OR Closing Date: 06/20/2023 Temporary Summer Food Service Workers – Glide Elementary School Glide School District is accept...
  • 23 Days Ago

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0 Service Writer jobs found in Bend, OR area

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Teachers (FT&PT)
  • The Learning Experience
  • Bend, OR
  • Responsibilities Use a growth mindset to develop young minds and inspire a love of learning Create a safe, nurturing env...
  • 3/28/2024 12:00:00 AM

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Full Time Nanny and Housekeeper
  • Care
  • Bend, OR
  • Responsibilities Duties include light housekeeping such as maintaining common areas, unloading dishwasher, kids laundry
  • 3/28/2024 12:00:00 AM

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Direct Support Professional Wanted
  • Right at Home Central Oregon
  • Bend, OR
  • Right at Home Central Oregon - Join Our Compassionate Care Team at Right at Home in Central Oregon! Are you a caring and...
  • 3/28/2024 12:00:00 AM

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Life Insurance Sales
  • Griffin Agency
  • Bend, OR
  • Who We Are: We are an insurance technology and distribution platform that is transforming the industry. We have develope...
  • 3/28/2024 12:00:00 AM

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Chief Financial Officer - B2B EXIT & B2B CFO
  • B2B CFO
  • Bend, OR
  • Seeking An Experienced CFO Are you a driven and entrepreneurial CFO with experience in helping business owners improve t...
  • 3/28/2024 12:00:00 AM

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Sales Representative, WFH, Part-Time Welcome
  • NKH Agency
  • Bend, OR
  • Organization Description: Already working a 9-5 and looking for additional income? Or are looking for the right opportun...
  • 3/28/2024 12:00:00 AM

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Mountain Studio Manager | Bend, OR (Full-Time)
  • Stio
  • Bend, OR
  • ABOUT US Stio is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel...
  • 3/27/2024 12:00:00 AM

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Part Time Dealership iPhone Photographer
  • Pro Motion Pix LLC
  • Bend, OR
  • Market: Bend and Redmond Pro-MotionPix is looking for a part-time Automotive Dealership (iPhone) Photographer to join ou...
  • 3/26/2024 12:00:00 AM

Bend sits on the boundary of the Eastern Cascades Slopes and Foothills, a Level III ecoregion designated by the United States Environmental Protection Agency (EPA) in the U.S. states of Oregon, Washington, and California, and the Deschutes River Valley, a Level IV ecoregion within the Blue Mountains Level III ecoregion. The Deschutes River runs though Bend, where it is dammed to form Mirror Pond. Bend's elevation is 3,623 feet (1,104 m). According to the United States Census Bureau, the city has a total area of 33.27 square miles (86.17 km2), of which, 33.01 square miles (85.50 km2) is land ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Writer jobs
$45,066 to $67,936
Bend, Oregon area prices
were up 2.5% from a year ago

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