Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
The primary responsibility of this position is to accurately input customer contract and ancillary charge information into LIMS to ensure accurate billing and records in the GL. This position is responsible for maintenance and upkeep of LIMS as rates and other sale information changes.
What you will be expected to do:
Qualifications you should have:
Competencies that will be beneficial for you in this role:
Our highly competitive compensation package and outstanding benefits include:
Invitation to Apply:
If you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com
West Fraser is a diversified North American wood products company producing southern yellow pine lumber and wood chips across the Southern US and Western Canada. We are the largest lumber producer in North America!
West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)