Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
You are proactive & impatient but an amiable communicator. You are gifted at reading both people and situations effectively, priding yourself on your intuition. When faced with a difficult situation involving people, you have the ability to convert the unfriendly environment to a more civil atmosphere and influence others to cooperate. Those that know you would describe you as impatient, and mention that you can overwhelm others with your speedy delivery. While you sometimes move too quickly, you enjoy "spinning plates" and thrive in an environment with lots of moving parts.
Is the above you? Than read on.
At our company, we pride ourselves on our excellent company culture. We are a close-knit team that values collaboration, open communication, and work-life balance. We provide our employees with competitive compensation and benefits, ongoing training and development opportunities, and a supportive work environment where you can grow and succeed.
If you are a motivated, hard-working individual who is ready to take on a new challenge and make a significant impact on our business, we want to hear from you. Apply today and join our team of top-notch professionals!
Responsibilities will include:
Administering to sales established customer relationships by assisting them with the customer with their needs and keeping the salesperson in the loop.
Interfacing with the company's staff to ensure any customer requests and information are reaching the correct party while both accepting sales impatience and the rest of the staffs slower pace.
Ensuring established processes and procedures are followed.
Helping track sales and customer activity so that the company can stay on top of its core business and ahead of its competition.
Benefits include:
80hrs Vacation and 40hrs sick time
100% Employee Medical (with other coverages available)
401k with company match
Dog friendly office
Take the necessary first step by completing our short (<10 minutes) survey
CF&I Culture Survey:
https://go.cultureindex.com/p/hcgtSNcxWzr
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Schedule:
Travel requirement:
Application Question(s):
https://go.cultureindex.com/p/hcgtSNcxWzr
Work Location: In person