Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Job Title: Service Administrator
Company: Comfort Systems USA Temp Right Service
Location: Kalispell, MT
Job Type: Full-time
About Us: Comfort Systems USA Temp Right Service is a leading provider of heating, ventilation, and air conditioning (HVAC) solutions, committed to delivering high-quality services to our clients. With a focus on customer satisfaction and technical excellence, we are seeking a motivated and organized Service Support Specialist to join our team.
Job Overview: As a Service Support Specialist at Comfort Systems USA Temp Right Service you will play a crucial role in managing and coordinating service requests, ensuring timely and efficient resolution of HVAC-related issues for our customers. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a customer-centric focus.
Responsibilities:
Service Request Management:
Dispatch and Coordination:
Customer Communication:
Documentation and Record Keeping:
Quality Assurance:
Qualifications:
Benefits:
If you are a detail-oriented individual with a passion for customer service and a desire to contribute to the success of a leading HVAC company, we invite you to apply for the Service Support Specialist position at Comfort Systems USA Temp Right Service!
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