Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Do you have great phone & computer skills? Are you energetic, positive, and self-motivated? Then look no further, The Grounds Guys of Lake Charles is a great fit for you! The green industry is fun industry to be in right now, and we take great pride in encouraging our employees to reach their full potential! Come join our team!
This full time position reports to our office/shop Monday-Thursday 730am-5pm and Friday 8am-2pm, no weekends! The Customer Service & Production Administrator serves as the bridge between Sales and Operations and is responsible for the functions necessary in engaging with clients and moving sales proposals into fully executed operational jobs. A great candidate for this role will utilize their computer, organizational, communication, and problem-solving skills to succeed in this position, and will grow their competency for future advancement. The Customer Service & Production Administrator reports to the Office Manager and collaborates daily with the Operations Manager and Sales Team to keep their finger on the pulse of sales and operations activities.
The Grounds Guys of Lake Charles is a dynamic and growing provider of Professional Lawn & Landscape services in Southwest Louisiana, which was founded in 2018 by Lake Charles natives Nathaniel & Alexis Allured. If you have a positive
attitude, are eager to learn about business, and enjoy collaborating with others to accomplish goals, then you are an excellent fit for our culture!
Job Objective:
The Customer Service & Production Administrator's primary objective is to ensure customer satisfaction exceeds the standards set out by The Grounds Guys through an exceptional customer experience and tracking of key results areas.
Responsibilities:
Relationships and Roles:
Primary Activities:
follow-up communications regarding sales, designs, and estimates with clients.
tracking of trucks against daily schedule for accuracy – report discrepancies to Operations Manager.
Qualifications and Skills:
schedule and assist the Operations Team in completing jobs.
Benefits & Pay
The full time position includes 10 paid holidays & 10 PTO (paid time off) days per calendar year.
The pay range for this position is $700.00 to $800.00 per week and is dependent on experience.
We know we presented a lot to you here and that’s because we’re looking to hire only the best. If that’s you, apply today!
Clear All
0 Service Contract Administrator jobs found in Lake Charles, LA area