Server jobs in Sunnyvale, CA

Server serves food and beverages to the customers promptly and follows the standards set by the facility. Explains menu item and terms and provides suggestions to customers when asked. Being a Server may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Server may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

I
IRD Server
  • In Room Dining Server
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION

    The IRD Server will be responsible for giving the correct and service & guest satisfaction in the levels of the quality standards of the operation according to the standards of the Property. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest rooms according to hotel specifications, courteously and efficiently. Collect payments.

    Cleaning and maintaining a neat and tidy working environment. Using discretion when entering the guests space, and as such needs to do so with respect and decorum. Creates a memorable culinary experience for our guests in the privacy of their room.


    Essential Duties and Responsibilities

    • Maintain complete knowledge of and comply with all departmental policies, service, procedures, and standards.

    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

    • Anticipate guest and residents’ needs, respond promptly and acknowledge all guest and residents, however busy and whatever time of day.

    • Maintain positive guest and resident relations at all times.

    • Be familiar with all Hotel services/features and local attractions/activities to respond to guest and resident inquiries accurately.

    • Resolve guest and resident complaints, ensuring guest and resident satisfaction.

    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

    • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in In Room Dining.

    • Maintain complete knowledge of designated glassware and garnishes for drinks.

    • Maintain complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices.

    • Maintain complete knowledge of guest and resident room layout, locations and room numbers/names.

    • Fully understand the use of radios and software systems for completing guest requests and for communication with Order taker / manager on duty.

    • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

    • Complete opening side duties as assigned:

    • Check quality and amount of all In Room Dining stock and supplies using checklist.

    • Fold/stack In Room Dining napkins.

    • Requisition all necessary supplies and transport from storeroom to In Room Dining.

    • Set tables and trays.

    • Shine/Polish silverware and glasses for service

    • Set up all condiments (butter, jellies, syrups, juices) and beverages (alcoholic and non-alcoholic).

    • Ensure a sufficient supply of all linen, silverware, glassware and chinaware, S&P shakers, sugar caddies for service.

    • Check cleanliness and condition of all equipment for use in In Room Dining area, rectify any deficiencies.

    • Ensure all flowers and decorative items are fresh for guest and resident use.

    • Retrieve all food orders from kitchen and place on table/tray.

    • Retrieve all alcoholic beverage items from bar and place on table/tray in accordance with the departmental standards.

    • Transport tables/trays to and from In Room Dining area to guest and resident rooms, ensuring all standards of food presentation are maintained and that no spillage occurs.

    • Enter the guest and resident room and place the table/tray by following the established departmental procedures.

    • Serve the food items and beverages to the guest and resident in compliance with standards and steps of service.

    • Properly open and serve wine/champagne bottles in compliance with standards and steps of service..

    • Set up and deliver amenities to designated rooms.

    • Monitor and maintain cleanliness, sanitation and organization of all service areas, guest and resident rooms and guest and resident corridors.

    • Transport all tables/trays from guest and resident rooms to In Room Dining area as assigned.

    • Clean and reset tables/trays, maintaining sufficient supply in the In Room Dining area.

    • Collect and report tips at the end of the assigned shift.

    • Complete closing side duties:

    • Properly store all reusable goods.

    • Breakdown all goods.

    • Clean all equipment as assigned in the side duties.

    • Restock items for next service.

    • Remove all dirty linen; fold napkins.

    • Reset tables/trays for the next shift.

    • Ensure transmission of food orders is verified by Kitchen.

    • Complete Set-ups for suite as instructed whether it be espresso, coffee, pantry set-ups.

    • Complete guest requests as delegated by the Order taker and the manager on duty i.e Ice buckets, ice packs, glassware/china

    • Remove guest trays/tables upon guest request or instruction from Order Taker/Manager on duty in compliance with standards and steps of service.

    • Interact in courteous and professional manner with all guests, staff and community members.

    • Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties.

    • Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

    • Maintain clean and safe work area.

    • Models the company’s culture, vision, mission and core values at all times.

    • All other duties as required.


    JOB REQUIREMENTS

    Health & Safety & Risk Management

    • Be aware of and comply with safe working practices as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.

    • The wearing of appropriate clothing provided by or recommended by the Company will be obligatory.

    • Report any defects in the building, plant or equipment according to hotel procedure.

    • Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.

    • Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.

    • Maintain a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.


    Other

    • Comply and adhere to the Rosewood company policies.

    • Take on other tasks in addition of the ones stated, in a reasonable framework.

    • Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.

    • Model the company’s culture, vision, mission and core values at all times.

    • While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.

    • As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

    • Ability to work a flexible schedule to include days, evenings, weekends and holidays as needed.


    General Skills

    Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.


    Technical Skills

    • Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders

    • Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy conditions

    • Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met

    • Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions

    • Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team


    Language

    Required to speak, read and write English, with fluency in other languages preferred.


    Physical Requirements

    • Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

    • Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.


    Work Management

    • Ability to manage multiple tasks

    • Can meet deadlines

    • Thinks globally


    Creates work environment that:

    • Energizes, motivates and supports employees

    • Foster a climate of open communication, trust and respect

    • Encourages team behavior

    • Effectively communicates with all levels

    • Is culturally aware and sensitive


    Qualifications

    • Diploma/Some College or an equivalent combination of education and work-related experience.

    • Licenses & Certifications: California Responsible Beverage Service (RBS) Certificate & California Food Handler Card, preferred.

    • Minimum 21 years of age to serve alcoholic beverages


    Experience

    • Minimum three years’ experience in restaurant service preferred

    • Hotel operational exposure (i.e. F&B) preferred

    • Experience with a luxury or ultra-luxury property or brand preferred


    Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    SPECIAL POSITION REQUIREMENTS
    Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact teresa.barajas@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.


    Pay
    The pay scale for this position is $16.20/hour plus commissions, bonuses, upsell incentives, tips, etc. This is the pay range for this position that the Hotel reasonably expects to pay.

  • 15 Days Ago

S
RWSHR - Server Assistant Madera
  • Server Assistant - Madera
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION: The Server Assistant is responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. The Server Assistant will handl...
  • Just Posted

S
RWSHR - Lounge Server Assistant
  • Server Assistant - Lounge
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION: The Server Assistant is responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. The Server Assistant will handl...
  • 10 Days Ago

I
RWSHR - IRD Server
  • In Room Dining Server
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION The IRD Server will be responsible for giving the correct and service & guest satisfaction in the levels of the quality standards of the operation according to the standards of...
  • 14 Days Ago

P
RWSHR - Pool Server
  • Pool Server - Seasonal
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION: Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficien...
  • 14 Days Ago

S
RWSHR - Madera Server
  • Server - Madera Restaurant
  • Menlo, CA FULL_TIME
  • OVERVIEW/BASIC FUNCTION: The Madera Restaurant Server is responsible for the overall guest dining experience within the outlet to include but not limited to taking food and beverage orders, retrieve a...
  • 28 Days Ago

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0 Server jobs found in Sunnyvale, CA area

S
Restaurant Server
  • Spire Hospitality
  • Fremont, CA
  • Silicon Valley-adjacent, near I-880 and I-660, and just north of Santa Clara, our Hilton Garden Inn Fremont Milpitas Hot...
  • 3/28/2024 12:00:00 AM

R
Server
  • Red Robin Gourmet Burgers
  • Morgan Hill, CA
  • Front of House Team Members**Red Robin** isn't your typical burger restaurant. We're a team filled with unbridled energy...
  • 3/28/2024 12:00:00 AM

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Server
  • Red Robin Gourmet Burgers
  • San Bruno, CA
  • Front of House Team Members**Red Robin** isn't your typical burger restaurant. We're a team filled with unbridled energy...
  • 3/28/2024 12:00:00 AM

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Server
  • Red Robin Gourmet Burgers
  • Concord, CA
  • Front of House Team Members**Red Robin** isn't your typical burger restaurant. We're a team filled with unbridled energy...
  • 3/28/2024 12:00:00 AM

S
Food Server
  • Steven Barrantes
  • San Jose, CA
  • Job Description Job Description Responsibilities of the job include: Retrieving completed orders from the kitchen and pl...
  • 3/27/2024 12:00:00 AM

B
Food Server
  • Black Angus Steakhouse
  • San Jose, CA
  • MAKE YOUR MARK AT OUR STEAKHOUSE, WHERE HARD WORK IS CELEBRATED EVEN HARDER! Black Angus was founded by Stuart Anderson ...
  • 3/26/2024 12:00:00 AM

R
Server
  • Red Robin Gourmet Burgers
  • Santa Clara, CA
  • Front of House Team Members**Red Robin** isn't your typical burger restaurant. We're a team filled with unbridled energy...
  • 3/24/2024 12:00:00 AM

C
Server
  • COCONUTS CARIBBEAN
  • Palo Alto, CA
  • Job Description Job Description Coconuts Caribbean Grill is a full-service restaurant located in Downtown Palo Alto. At ...
  • 3/24/2024 12:00:00 AM

Sunnyvale (/ˈsʌniveɪl, vəl/) is a city located in Santa Clara County, California. As of the 2010 United States Census, the population was 140,095. Sunnyvale is the seventh most populous city in the San Francisco Bay Area and one of the major cities comprising Silicon Valley. It is bordered by portions of San Jose to the north, Moffett Federal Airfield to the northwest, Mountain View to the northwest, Los Altos to the southwest, Cupertino to the south, and Santa Clara to the east. It lies along the historic El Camino Real and Highway 101. As part of California's high-tech area known as Silicon ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Server jobs
$25,771 to $34,547
Sunnyvale, California area prices
were up 2.9% from a year ago

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