Select Customer Relationship Manager jobs in Arlington, VA

Select Customer Relationship Manager develops and expands a retail customer base of affluent customers. Provides services and educates customers about additional financial offerings to generate interest and identify investment and cross-sales opportunities. Being a Select Customer Relationship Manager presents new products or services that may enhance the bank's relationship with the client or fulfill the client's short- and long-term financial needs. Meets all sales and service quality standards and goals. Additionally, Select Customer Relationship Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires Series 7 license. The Select Customer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Select Customer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relationship Manager
  • CACI
  • Washington, DC FULL_TIME
  • Customer Relationship Manager

    Job Category: Information Technology

    Time Type: Full time

    Minimum Clearance Required to Start: TS/SCI

    Employee Type: Regular

    Percentage of Travel Required: Up to 25%

    Type of Travel: Outside Continental US

    CACI hiring a Customer Relationship Manager to work with our Department of State customer!

    More About the Role:

    The Customer Relationship Manager contributes to the leadership team of the business they partner with by actively collaborating with key stakeholders to promote Department of State’s (DoS) information technology policies and mandates as well as ensures that the program is able to recognize and optimize such policies and capabilities to achieve its mission. You will establish communication processes and channels with IT service providers, advocates for cybersecurity awareness, and provides creative and innovative solutions while working closely with all partners to ensure that DoS’s mission is realized and optimized.

    The Customer Relationship Manager will be responsible for driving the following initiatives:

    • Develop and maintain privileged relationships with each supported site to understand local initiatives and explore opportunities for growth.  

    • Lead and drive transformation, growth, and optimization strategies for DoS stakeholders

    • Foster professional relationships with DoS stakeholders to help them follow best practices and optimize use of enterprise technologies and services.

    • Identify opportunities to upgrade or provide additional products/services so that they meet Government’s needs effectively

    • Manage relationships with IT vendors to ensure solutions and services comply with the Group’s IT guidelines.  

    • Establish Key Performance Indicators to track stakeholders’ satisfaction with DoS portfolio of services and be ready to address areas in need of improvement.  

    • Identify and communicate how DoS solutions and services (governance, infrastructure, network provisioning and support) can help supported the program to achieve short and long-term goals.  

    • Anticipate the direction of the business and recommend solutions to support desired future state.  

    • Advise on options, costs, risks, and benefits of solutions

    • Manage change control and develop clear and concise communications regarding impact.  

    • Manage escalation of IT support requests to ensure timely response.  

    • Provide direction and monitor performance.

    • Lead innovation by defining & implementing engagement methodologies and best practices in the continuous pursuit of operational excellence and process enhancement.

    • Advise and assist customers regarding the technical scope of the contract

    • Provide accurate, thorough and timely reporting information

    • Resolve issues related to Task Order performance under the contract

    • Attend meetings and conferences as necessary

    • Manage task accomplishment across multiple functional areas

    You’ll Bring These Qualifications:

    • Bachelor’s Degree Required, preferred degree in Information Systems, Information Technology, Business, Finance, or related field.

    • 8 years’ experience in Information Technology, IT Risk Management, Technology Governance, or directly related experience.

    • 6 years’ business relationship management and/or program management with  IT infrastructure, IT processes, and/or business processes. 

    • An active TS/SCI clearance

    • Strong leadership and effective interpersonal and communication experience interacting with all levels of the organization in the context of strategy, technology, and/or risk programs.

    • Ability to clearly express technical and business concepts

    • Excellent Project Management skills

    • Strong understanding of Cybersecurity trends

    • Strong understanding of Networks and trends

    These Qualifications Would be Nice to Have:

    • Experience with service delivery, infrastructure, and operations

    • Undergraduate degree and 8 years of direct Government contracting experience at Department of State task/project management level

    • Master’s degree preferred

    • Knowledge of Department of State, Diplomatic Security (DOS/DS) mission, programs and relationships sufficient to provide a broad range of program management services

    • Experience supporting or working with DOS/DS

    • Proficient in Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook) and database programs to track office reporting

    • Project Management Professional (PMP) certification




    What We Can Offer You:

    - We’ve been named a Best Place to Work by the Washington Post.

    - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

    - We offer competitive benefits and learning and development opportunities.

    - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

    - For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

     

    Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
  • 6 Days Ago

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Manager, Strategy & Transformation
  • Customer Value Partners, Inc
  • Washington, DC FULL_TIME
  • Overview CVP is seeking a Manager to support Federal Health clients with Strategy and Transformation initiatives. The Manager leads the planning and implementation of major organizational transformati...
  • 20 Days Ago

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IT Asset Manager
  • Customer Value Partners, Inc
  • Rockville, MD FULL_TIME
  • Overview CVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have provided our clients across healthcare, national s...
  • 20 Days Ago

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Cybersecurity Program Manager/Advisor
  • Customer Value Partners, Inc
  • Rockville, MD FULL_TIME
  • Overview CVP is seeking a Cybersecurity Program Manager/Advisor to manage and direct a team of 20 – 30 cybersecurity professionals as well as to serve as a Subject Matter Expert across multiply securi...
  • 23 Days Ago

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Project Manager (NIH)
  • Customer Value Partners, Inc
  • Rockville, MD FULL_TIME
  • Overview CVP is seeking a Project Manager to support a large scale, multi-year public health and precision medicine initiative at the National Institutes of Health in Rockville, MD. The Project Manage...
  • 24 Days Ago

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Information System Security Manager
  • Customer Value Partners, Inc
  • Rockville, MD FULL_TIME
  • Overview CVP is seeking an Information System Security Manager to execute and support the implementation of a successful Assessment and Authorization (A&A) program. Responsibilities Direct the day-to-...
  • 13 Days Ago

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0 Select Customer Relationship Manager jobs found in Arlington, VA area

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Customer Service Manager
  • Innovative Systems Group
  • Windsor Mill, MD
  • This position is hybrid and is a 1 year contract role with our direct client. This role would be to support, receive, an...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Clutch Co
  • Washington, DC
  • **Customer Experience Manager** at Clutch.co Washington, District of Columbia, United States Who We Are Clutch is the le...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Alertus Technologies, LLC.
  • Baltimore, MD
  • **Customer Experience Manager** Baltimore, MD / Customer Experience & Education Customer Experience / Full Time/Remote *...
  • 3/28/2024 12:00:00 AM

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Customer Relationship Manager
  • Orion Management LLC.
  • Springfield, VA
  • **Customer Relationship Manager** Location **Springfield, VA** Job Code **113** # of Openings **1** Founded in 2001, Ori...
  • 3/27/2024 12:00:00 AM

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Customer Success Manager
  • OPEXUS
  • Washington, DC
  • Job Description Job Description Customer Success Managers (CSMs) are critical advocates responsible for guiding customer...
  • 3/26/2024 12:00:00 AM

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Customer Experience Manager
  • AARP
  • Washington, DC
  • Overview: AARP is the nations largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to...
  • 3/26/2024 12:00:00 AM

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Customer Success Manager - Philippines, Remote
  • Careerbuilder
  • Washington, DC
  • [Full Time] Customer Success Manager - Philippines, Remote at Magic (United States) | BEAMSTART Jobs Customer Success Ma...
  • 3/25/2024 12:00:00 AM

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Customer Service Management Assistant
  • Harris Teeter Supermarkets, Inc.
  • Falls Church, VA
  • Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accou...
  • 3/24/2024 12:00:00 AM

Arlington County is located in northeast Virginia and is surrounded by Fairfax County and the Falls Church to the southwest, the City of Alexandria to the southeast, and Washington, D.C. to the northeast directly across the Potomac River, which forms the county's northern border. Other landforms also form county borders, particularly Minor's Hill and Upton's Hill on the west. According to the U.S. Census Bureau, the county has a total area of 26.1 square miles (67.6 km2), of which 26.0 square miles (67.3 km2) is land and 0.1 square miles (0.3 km2) (0.4%) is water. It is the smallest county by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Select Customer Relationship Manager jobs
$88,336 to $125,913
Arlington, Virginia area prices
were up 1.3% from a year ago