Security Dispatcher - Casino responds to calls requiring security actions or assistance and alerts appropriate staff. Notifies officers or guards of activity requiring security presence. Being a Security Dispatcher - Casino describes the nature and location of events. Handles emergency and non-emergency phone calls from customers and employees. Additionally, Security Dispatcher - Casino logs all calls in the required format or system. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Security Dispatcher - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Security Dispatcher - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Position Title: Security Dispatcher/Scheduler
Job Summary: The Security Dispatcher/Scheduler is responsible for managing the scheduling of security personnel, coordinating shifts, and dispatching security officers to various assignments. This role requires excellent organizational skills, the ability to multitask, and strong communication abilities to ensure efficient deployment of resources and effective response to security incidents.
Key Responsibilities:
Scheduling: Maintain the master schedule for security personnel, taking into account factors such as staffing levels, shift rotations, and special assignments. Coordinate with management and HR to ensure adequate coverage for all shifts and assignments.
Shift Assignments: Assign security officers to specific shifts, posts, or assignments based on their skills, availability, and the needs of the organization. Communicate shift assignments clearly and in a timely manner to all relevant parties.
Dispatching: Dispatch security officers to the appropriate locations to address the situation promptly and effectively.
Communication: Maintain constant communication with security personnel, supervisors, and other relevant stakeholders via phone, radio, email, or other communication channels. Provide updates, instructions, and information as needed to ensure smooth operations and effective coordination.
Record Keeping: Keep accurate records of security personnel schedules, shift assignments, and deployment activities. Maintain detailed logs of incidents, responses, and communications for documentation and reporting purposes.
Resource Management: Optimize the deployment of security resources to maximize efficiency and effectiveness. .jenna
Qualifications and Skills: