Security Dispatcher - Casino responds to calls requiring security actions or assistance and alerts appropriate staff. Notifies officers or guards of activity requiring security presence. Being a Security Dispatcher - Casino describes the nature and location of events. Handles emergency and non-emergency phone calls from customers and employees. Additionally, Security Dispatcher - Casino logs all calls in the required format or system. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Security Dispatcher - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Security Dispatcher - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Shift: Midnight - 8am. Must be available to work weekends and holidays
Job Description:
Security dispatchers must be able to actively listen to various types of communication messages transmitted. They need
to be able to express themselves in an appropriate and professional manner, demonstrating good judgment and quick thinking.
Dispatchers are responsible for maintaining records, monitoring staff and equipment location, and handling communications with clients and personnel. They must possess excellent communication, decision making, listening, multitasking, accuracy, time management, and computer skills.
Essential Functions:
Monitor the route and status of field units to coordinate and prioritize their response.
Use radio, phone, or computer messages to dispatch mobile units to appropriate locations.
Prioritize inbound calls according to urgency and importance.
Receive emergency (911) and non-emergency (311) calls and record details for reports.
Enter all data obtained from calls or radio traffic into reporting software.
Maintain logs and records of calls, activities, and other information and respond to emergency situations or specific client
needs
Assess guard or caller request and provide accurate information or solutions.
Qualifications:
Benefits:
Flexible Scheduling
Paid Leave
Medical
NV PILB#1920