Security Dispatcher - Casino responds to calls requiring security actions or assistance and alerts appropriate staff. Notifies officers or guards of activity requiring security presence. Being a Security Dispatcher - Casino describes the nature and location of events. Handles emergency and non-emergency phone calls from customers and employees. Additionally, Security Dispatcher - Casino logs all calls in the required format or system. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Security Dispatcher - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Security Dispatcher - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Do you like helping people and want a job where you can make a positive impact?
Come to Titan Security Group, one of the fastest-growing privately-held security services providers. We’re small enough that you won’t feel like a “number” like at our multi-billion dollar global competitors, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!
We are currently recruiting for a professional and reliable Dispatch/West Entrance Officer to act as our company's first point of contact for emergency and non-emergency calls. In this position, you will monitor the Andover (Motion and Door alarms) and monitor radio traffic while watching Cameras. To excel in this position, all candidates should be able to multitask in stressful situations with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate organizational and interpersonal skills.
Responsibilities of Security Officers include, but are not limited to:
Answer emergency and non-emergency calls and document important information.
Document all call-offs via email to both the Account and Assistant Account Manager.
Respond to any issue and follow up by coordinating with the appropriate departments.
Respond to queries related to products and deliveries.
Sign-in and out deliveries
Monitoring and Opening the garage for employees, guests, and Contractors.
Complete Daily, Weekly, and Monthly Reports
Monitor the West Lot
Monitor the Simplex
Required Qualifications of Security Officers:• Must be at least 18 years of age• High School diploma or general education degree (GED)• Able to pass pre-employment drug screen and criminal background check• Able to read, write, speak, and understand English• Able to meet physical essential functions of the job, which can include lifting 50 lbs, completing foot patrols, walking up and down stairs, working in inclement weather
• Must be comfortable with heights and elevators
Preferred Qualifications of Security Officers:• 1 year experience as a security officer or in a customer service, retail, hotel, or restaurant position• Bi-lingual considered a plus• Proficiency with Microsoft Office software
Pay and Benefits for Security Officers:• $16 - $17 / hour
• Paid time off and paid holidays• Opportunities for career growth and promotion• Skills-enhancing training
EOE/M/F/D/V