Security Director - Casino directs and oversees the casino's security function. Responsible for the overall safety of guests, customers, and employees. Being a Security Director - Casino may recruit, interview, and select employees to fill vacant positions. May require a bachelor's degree in area of specialty. Additionally, Security Director - Casino typically reports to a top management. The Security Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Security Director - Casino typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY
The incumbent in this position is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according corporate and property-specific standards, while maintaining the integrity of the games. Included in the responsibilities are the guest service component and guest satisfaction of the departments that are under their supervision. This position is also responsible for intermittent slot support such as jackpot verification.
GENERAL ACCOUNTABILITIES
(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
Must have ability to:
JOB QUALIFICATIONS:
Sound technical understanding of games manuals, policies, procedures, and a demonstrated knowledge of policies and procedures of games supervised as well as knowledge of and ability to identify various cheating techniques. Completion of a wide variety of specific games training programs with resulting proficiency in several pit games. These skills and abilities are typically acquired through a minimum of two years multi-game dealing experience. Must be able to maintain confidential information.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:
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