At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Responsible for developing and implementing effective data analysis and visualization. These activities are in direct support of monitoring and detecting quality and safety signals associated with field product performance. Support on-going risk management. Support efforts to improve effectiveness and efficiency of the post-market process.

Essential Functions

• Collect, analyze, and disseminate quality data throughout the organization
• Responsible for developing statistical methods needed to effectively monitor PMS data to assure Patient Safety and Product Quality
• Responsible for managing the Post Market Surveillance trending processes and assuring proper statistical techniques are applied to all trending methods
• Establishes statistical tools to analyze data, make acceptance decisions, and improve process capability (Six Sigma, Statistical Process Control (SPC DOE).
• Automates data analysis methods
• Provide reports for internal teams using graphs and other methods to visualize data. Standardize reporting to make the process efficient.
• Perform MTBF data analytics for products to understand risk and affect decisions to improve reliability
• Working with the various KPI owners to maintain oversight of all KPIs and ensuring accuracy of data reported to the leadership team
• Assures the data integrity of all output via appropriate verification and validation activities.
• Ability to document statistical-based trending procedures and trending analysis validation in compliance with regulatory requirements, ability to perform validations (IQ, OQ, PQ)
• Develop and deliver training materials to aid teams with their understanding of statistical-based trending methods
• Ability to explain statistical rationale and trending procedures during regulatory audits, if necessary.
• Maintain knowledge base on new regulations and standards that affect Complaint Handling and Risk Management for medical devices.
• Take an active role in leading improvement projects with respect to the creation of tools to aid in the FDA, Health Canada, Vigilance reporting and registrar reporting.
• Identify opportunities or detections within the process through statistical analysis, critical thought, and development of a clear set of recommendations to the team and management for resolution
• Meet Departmental, Corporate and Project Objectives in a timely manner in accordance with the ZOLL QMS.
• Participate in areas such as Corrective/Preventive Action program and Internal/ External audits.

Required/Preferred Education and Experience

• Bachelor's Degree in Computer Science, Data Science, or an equivalent degree Required
• 2 years of experience as a data analyst/statistician Required and
• Programming Languages: Python, .Net, SQL, C sharp, SSRS reports.
• Tools and Frameworks: Agile, Power BI, Tomcat, Tableau, Oracle, Salesforce, LMS by ComplianceWire

Knowledge, Skills and Abilities

• Proven ability to take independent action to initiate process improvement
• Proven ability to work where cross-functional interaction is an implicit way of Working
• Proven ability to deliver on delegated work efficiently
• Solid time-management skills to meet deliverables commensurate with a fast-paced environment
• Well organized, able to multitask and prioritize competing tasks
• Excellent interpersonal skills/ Well-developed interpersonal relationship skills
• Proficient with Microsoft Office Suite.
• Must be accountable for achievement of desired results

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.