Scrum Master coordinates a cross-functional Agile development team utilizing the principles and tools of the Scrum Framework. Assumes a servant leadership role to support a self-organized team to complete Scrum projects. Being a Scrum Master identifies and removes impediments to progress. Facilitates sprint planning meetings, daily stand-ups, sprint reviews, demos, and retrospectives. Additionally, Scrum Master identifies and manages the backlog. Supports, coaches and mentors team members. Tracks daily sprint progress and maintain schedules. Requires a bachelor's degree. Typically requires Certified Scrum Master (CSM). Typically reports to a director. The Scrum Master occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Scrum Master typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Responsibilities:
- Handle in-store customer inquiries in person
- Assist customers with product information, order status, and issue resolution
- Provide accurate and timely responses to customer inquiries
- Process sales orders
- Maintain customer records and update information as needed
- Collaborate with other departments to resolve customer issues
- Conduct outbound calls to follow up on customer inquiries or sales leads
- Utilize CRM software to track customer interactions and maintain records
Experience:
- Previous experience in a customer service role preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Sales experience is a bonus
If you are a dedicated individual with a passion for providing exceptional customer service, we encourage you to apply. We offer competitive compensation and benefits packages, as well as opportunities for career growth within our organization. Join our team and make a difference in the lives of our valued customers.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Experience level:
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Ability to Relocate:
Work Location: In person
0 Scrum Master jobs found in Houma, LA area