Sales Training Director jobs in Indiana

Position Summary

The Marion Superior Court Training Director is responsible for design, implementation, and management of a comprehensive staff training system for the Marion Superior Courts. The Director will oversee training for key judicial support positions (i.e., judicial assistants, chief bailiffs, bailiffs, and court reporters through three phases – initial training, on-the-job probationary training, and continuing training updates. The Director will provide remedial training when necessary. The Director will assist judicial officers with specialized training on the Odyssey Case Management System as needed. The Director will supervise training teams for the major felony courts, the lower-level felony courts, the family courts, and the civil courts. The Director will also design and supervise an auditing system to ensure that accurate record keeping standards are met throughout the court systems and applications. The Training Director will be responsible for communicating the expectation that the Marion Superior Court deliver an accurate and complete record of the dispensation of justice in Marion County upon which the public can rely.

Position Responsibilities

• Redesign of the Marion Superior Court staff training system.
• Selection of training team members and team leads for each court division.
• Preparation of a checklist of specific job skills required for each position (judicial assistant, chief bailiff, bailiff, court reporter). Checklist should be specific to court division as well.
• Preparation of an “easy to understand” Court Training Manual for each court division with the assistance of Training Team Members. Must address every listed job skill on the checklist.
• Review of current training resources for inclusion, modification, exclusion in training system.
• Preparation of an initial training schedule for new hires.
• Preparation of an on-the-job training schedule for new hires.
• Preparation of an auditing system that will ensure record accuracy and timely action on court rulings.
• Preparation of remedial training on primary training topics.
• Development of a Training Laboratory (Odyssey or Odyssey-like practice environment).
• Obtaining approval of Marion Superior Court training system from the Executive Committee and the General Term.
• Implementation, maintenance, and improvement of the training system.
• Supervision of Team Members.
• Advising Court Administrator of any major training issues or needs as they arise.
• Assisting with other duties and responsibilities as needed and as directed by the Court Administrator.

Qualifications

Teaching, training, or coaching experience necessary. Customer service experience necessary. Bachelor’s Degree or relevant court experience strongly preferred. Must have a preternatural dedication to accuracy. Must be well organized. Must be able to communicate and interact with diverse groups of individuals. Strong computer skills including proven experience with Microsoft Office products. Extensive experience in the correct use of the Odyssey Case Management system required.

Salary enhancements are available for advanced education (Associate's or Bachelor's degree) and bi-lingual skills.

Marion County residency is required within six months of the date of hire.

To apply, please send resume via email to Paige Bova at paige.bova@indy.gov by Wednesday, May 1, 2024.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Ability to Relocate:

• Indianapolis, IN 46203: Relocate before starting work (Required)

Work Location: In person