Join one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast as a Freightliner Trainer. Based in Jackson, MS, this role is integral to the development and success of our Service teams. We are seeking a seasoned professional with prior experience in heavy trucks, equipment, rental, leasing fleets, or similar industries.
As a Freightliner Trainer, you will have the opportunity to shape the skills of our technicians, ensuring they are equipped to deliver the highest level of service.
Develop, prepare, and conduct technical training materials, classroom agendas, and certification programs.
Create and manage training schedules, ensuring all dealership technicians are on track to achieve and maintain manufacturer certifications.
Identify training needs and collaborate with team leadership and Service Managers to create tailored training paths for our technicians.
Onboard and train new technicians on company processes and protocols.
Document and track certifications necessary for ongoing technician training and development.
Develop and deliver training to support parts and service in policies and procedures.
Perform other duties as assigned.
At least 5 years of experience related to the service, repair and maintenance of heavy-duty trucks is required.
Previous experience with a Freightliner dealer is a plus.
Proficient use of computers and software such as Microsoft Office Suite and other web-based applications.
Must have a valid Driver's License with clean MVR.
Excellent communication and presentation skills; able to present material and complete the learning process.
Professional demeanor and appearance
Must be able to travel as needed to provide on-site trainings at our dealerships and to obtain necessary certifications.
Able to multi-task, prioritize and manage time effectively.
Experience in developing and delivering technical training materials and programs.
Ability to assess training needs and create tailored training paths.
Experience in documenting and tracking certifications for training and development purposes.
Competitive Wages
Medical/Dental/Vision/Life Insurance
Company Paid, Employee Short-term and Long-term Disability Coverage
401(k) Retirement Plan with Company Match
Holiday and Vacation Pay
Our company promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.