Sales Support Representative, Sr. jobs in Utica, NY

Position Summary:

The Parts Counter Sales Representative will play a crucial role in our Parts Department. This position involves providing excellent customer service, handling retail sales, and managing inventory. If you’re passionate about heavy-duty trucks and enjoy interacting with customers, we’d love to hear from you!

Responsibilities:

1. Parts Sales Process:

   • Oversee the entire parts sales process, from initial inquiry to final transaction.
   • Collaborate with the parts manager to locate any parts that are not currently in stock.
   • Fulfill special-order parts requests promptly and efficiently.

2. Customer Communication:

   • Maintain clear and timely communication with customers regarding parts availability, status, and delivery.
   • Provide friendly and professional assistance to both internal staff and external customers.

3. Inventory Management:

   • Regularly monitor stock levels in storage and on shelves.
   • Assist in replenishing stock on the Parts Department sales floor as needed.

Requirements:

• High school diploma or equivalent.
• Preferred: Experience in heavy-duty parts sales.
• Ability to thrive in a fast-paced work environment.
• Strong organizational and time management skills.
• Detail-oriented with a professional appearance and a strong work ethic.

Compensation and Benefits:

• Competitive pay based on experience.
• 100% employer-paid single health plan.
• Employer-paid short-term and long-term disability coverage.
• Employer-paid life insurance.
• Dental and vision insurance.
• Paid time off (2 weeks after 90 days).
• 401(k) plan with 3% matching.
• Employee discounts.
• Annual boot allowance.

Equal Opportunity Employer:

Dimmick Group Peterbilt is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.