Sales Support Representative, Sr. jobs in Racine, WI

Description:

Reporting to the VP of eCommerce, the Inside Sales Representative is responsible for finding and selling new accounts, upgrading and cross-selling existing accounts, renewing accounts, and providing superior customer service and support. The Inside Sales Representative concentrates on managing prospect and customer relationships in a consultative selling approach. In addition to traditional sales efforts, the Inside Sales Representative will use creative efforts to build selling programs that identify, target and close sales to businesses and organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Execute new business through the full sales cycle from prospecting and target

identification through closing new business to meet sales plan for profit & sales goals

monthly, quarterly, and annually

• Develop and execute strategies for outbound new business creation
• Manage inbound sales inquiries through to closing
• Execute planned activities to generate and manage leads through the sales

pipeline/process

• Collaborate with Marketing to proactively communicate to all customers on a monthly

basis to identify new opportunities, and analyze marketing campaign effectiveness

• Optimize profitability in every sales transaction including the need to consider freight and

quantity breaks for large orders

• Develop, maintain, and grow sales relationships with existing customers and prospects
• Provide proper reporting of sales activities, including use of CRM system and providing

accurate and timely monthly opportunity pipeline reporting

• Build and promote the Stand Up Desk Store brand by identifying customer needs,

seeking customer reviews, referrals, etc.

• Develop product expertise on the existing product line and positively contribute to new

product development by leveraging information from customers and competitors

• Leverage data from historical transactions to determine and pursue areas of opportunity

with past customers along with specific industries that represent opportunity to pursue

from a direct marketing perspective

• Gather competitive intelligence regarding pricing and other product information
• Daily quote management including pricing, phone calls, emails, freight quotes, etc.
• Essential collaborator to the Marketing and shared services teams to implement best

practices

• In all activities, focus on continuous improvement so that our practices become more

efficient and leverageable

• Complete account maintenance and administrative work

Types of Sales:

Existing Customers - 75%

Former Customers - 15%

New Customers - 10%

Additional Skills & Qualifications:

MUST HAVES:

• 2 years of high touch sales experience from retail or office (highly preferred they come from B2B sales)
• LinkedIn presence (showing that they are active on LinkedIn)
• Bachelor's Degree Preferred (If no Degree, would like to see 3 years of sales experience).

NICE HAVES:

• Cold Calling, 50 Outbound Pro-Active Cold Calls
• CRM Software (salesforce.com)
• Bachelor’s Degree preferred or equivalent work experience
• Proven ability to create new sales opportunities and close

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.