Sales Support Representative, Sr. jobs in Kennewick, WA

Are you ready to join an industry leader with a strong foundation of success in a world-class team environment? Kenworth Sales Company was awarded the 2020 Dealer of the Year Award, and after 77 years of excellence we are still expanding. 

Benefits:

We offer a full benefits package that includes medical, dental, vision, paid life insurance and retirement options with a company match. Also includes vacation time, sick days and paid holidays.
 
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.


Truck Sales Representative Job Summary:

The primary function of the Truck Sales Representative is to solicit and assist customers in the ordering and purchasing of trucks.


Truck Sales Representative Duties and Responsibilities:

1. Solicits sales of new and used trucks marketed by the Company to customers located within assigned territories.  Maintains market penetration and territory calls as required by New/Used Truck Sales Managers. 
2. Assists the customer in identifying what model and componentry will suit his/her needs.  Coordinates with Truck Sales Manager on all Truck Sales.
3. Creates and submits a written proposal for new truck sales identifying model, componentry specification, build schedule and cost to customer for acceptance.  Coordinates all such bids with Truck Sales Managers.
4. Completes all necessary paperwork for submission of new truck orders to manufacturer.  Coordinates ordering process with Sales Coordinator. Coordinates all sales and inventory movement through Sales Point.
5. Assists Finance & Insurance department in completing all paperwork necessary for closing of sale, including payment documentation, licensing and titling.  Coordinates closing with Finance Manager. Proactively markets our internal F&I offerings as part of all new and used sales deals. 
6. Assists customer with any problems which may arise in connection with the sale of the equipment. Direct all other inquiries to the correct company personnel and follow up with customer to ensure follow through happened.
7. Maintains courteous and continuing relations with customer base and working knowledge of customers’ base industries and equipment needs. Proactively maintains a territory call route to include: follow up, cold calls and general prospecting of new customers. 
8. Promotes the sale of Company parts and service.  Facilitates communications between customer and the other departments.
9. Maintains a superior level of knowledge and expertise in the trucking industry in general and Kenworth Trucks in particular.  Attends off-site training courses and seminars as required by supervisor. Maintains and keeps current on all online OEM supplied training paths as outlined by supervisor.
10. Helps and maintains websites and advertising with current inventory 
11. Communicates with Receptionist and branch department managers as to whereabouts.  
12. Truck Sales Person’s work day shall start and end physically present at the Dealership from 8:00am to 5:00pm.  Sometimes after hours and Saturdays when appointments have been set to meet with customers, unless previously communicated to the New/Used Truck Sales Managers. 
13. All PTO is to be submitted and approved utilizing the Ultipro HR management system prior to taking days off. 
14. Truck Sales person will maintain all trucks on branch lot; this includes occasional start up and inspecting its overall appearance and condition. Will further coordinate repairs and improvements needed with New/Used truck sales managers.


Truck Sales Representative Qualifications:

Ability to read and comprehend instructions and information.  High school diploma or the equivalent.  Broad knowledge of all types of new and used Class 7 and 8 trucks and their components.  Familiarity with trucking industry, computer systems, current software and large data bases. Must have previous successful sales experience in truck sales or similar industry.  Valid Commercial Driver’s License preferred and good driving record required.  Professional personal appearance.  Excellent communication and supervisory skills.


Working Conditions:

This position involves both sedentary and physically demanding work. The Truck Sales Representative works both indoors and out. For part of the shift, s/he will climb stairs, climb in and out of vehicles, stand, stoop, kneel, crouch, and reach, moving about the dealership facility to communicate with managers, employees and customers. Excellent English communications skills required. Must also spend extensive periods of time at a desk, reviewing detailed computer printouts, inputting data on a computer video monitor. Sales Representative must also travel in a vehicle to customer locations which may require overnight stays and extensive driving.. Must be able to lift up to 50 lbs. unassisted on a regular basis. Will be exposed to noise, dust, exhaust fumes and a variety of other hazardous and non-hazardous materials