Sales Support Representative jobs in Newport News, VA

Sales Support Representative provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Sales Support Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Success Representative
  • Smithfield Support Services Corp
  • Suffolk, VA FULL_TIME
  • If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We’re an $18 billion U.S. food company with nearly 60,000 employees worldwide. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Join our family today. Apply Now! Your Opportunity Our team members receive industry-competitive salaries and are eligible for great benefits packages: Competitive Pay: $15.87-$23.40 per hour Comprehensive Health Insurance, Retirement Benefits and More Education benefit available to full and part time Smithfield team members on their first day of employment. In addition, we offer opportunities for career growth, professional development, and tuition assistance. Are you passionate about serving customers with excellence? If you answered yes, the Customer Success Representative role could be the position you've been looking for. When starting with this role, you will be in training for approximately 6-9 months. You will learn the core requirements of serving our customer base and sales and then slowly start taking on accounts. Core Responsibilities This role is accountable for guiding the life cycle of the order, from order entry into our system, until arrival with the customer. Proactively partner with Supply Planning and Demand Planning on resolutions when shortages are known. Obtain options for customer’s shortages and present details related to root cause, along with options for recovery. Collaborate with the transportation team obtaining on-going updates to provide the customer, sales, and broker (where applicable). Handle the late/light order approval process for late order requests to process and ship under standard lead time. Ensures all order management guidelines such as lead time, order minimums, order cut-off times, late order requests and changes are followed to minimize errors and maximize Supply Chain efficiency. Assists in managing Customer Master Data to ensure customer records are accurate and order entry is not delayed. Assists claims department on matters related to incorrect or rejected orders. Develop strong and trusted relationships with customers through timely and accurate communications. Manage a high volume of communication/requests, resolving issues in an accurate and timely manner. Maintain and update documents related to customer accounts. Conflict resolution: Learning the ability to defuse high pressure situations and remain solutions driven. While working with the Training Manager, learning how to host calls with sales, various supply chain partners, and customers when issues/concerns arise. Accountable for promoting increased order size, direct plant shipments and various other customer programs/initiatives. Individuals will receive accounts slowly into the 6–9-month program. Smaller and less complicated accounts will slowly be transitioned to individuals into their 6–9 month program. Learn about the Customer Success MBO’s and start to embed in day-to-day work, as example: DPS – constantly look for opportunities to direct plant ship orders that are not defaulted. Increase Truck Weight/Order size. Full Pallet Improvement – always reach out to customers to move order quantities to full pallet levels. OTIF – avoid fines from customers by filling on time & in full. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. High School Diploma or General Education Degree (GED) and 2 years’ relevant experience, required. Bachelor’s Degree, preferred. Knowledge of Microsoft Office, Outlook, Excel, and PowerPoint. Good ability to make decisions and problem-solving account management. Good written and verbal communication skills. Ability to accept constructive feedback. Sound ability to manage conflict. Must be able to multi-task with many competing day-to-day activities with competing priorities. Flexibility to adapt to a varied work schedule. Must be able to maintain a high level of confidentiality. Ability to work well with others in fast paced, dynamic environment. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. Requires travel, up to 10% of the time. EEO/AA Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595. Salary Range At Smithfield, good food starts with good people. Our nearly 60,000 team members across the globe drive our success. We strive to create a fair, ethical and rewarding work environment, offer excellent benefits packages and education and career advancement opportunities and cultivate a welcoming workplace through our diversity, equity and inclusion initiatives. For Smithfield, "Good food. Responsibly.®" is more than just our tagline; it's what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out-of-pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. In addition, Smithfield offers tuition assistance and tuition reimbursement. In partnership with Guild, Smithfield provides upfront tuition assistance, covering up to 100% of tuition costs for various degree and certificate programs and offering partial funding for other learning programs to help team members accomplish their personal and professional goals. Smithfield offers more than 200 fully or partially funded programs across 60 learning partners, including college degrees and certificates in high-growth areas like business, technology, engineering, sustainability and more; high school completion and college preparatory programs; and English language learning. Full-time and part-time Smithfield team members are eligible on their first day of employment. Learn more at smithfield.guildeducation.com. Smithfield’s Education Reimbursement Program provides financial reimbursement to team members who want to further their formal education by obtaining a GED/High School Equivalency (HSE) Diploma or by pursuing an academic degree at an accredited college or university that is not a Guild learning partner. To learn more about Smithfield's benefits, visit smithfieldfoods.com/careerbenefits. Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is a U.S. food company that employs nearly 60,000 people in seven countries and partners with thousands of American farmers. As one of the world's leading vertically integrated protein companies, we are dedicated to producing “Good food. Responsibly.®” to feed a growing world population. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30% across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, Instagram and Threads. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!
  • 1 Day Ago

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Customer Support Representative
  • JobRapido
  • hampton, VA FULL_TIME
  • Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in Virginia, you’ll be a part of creating...
  • Just Posted

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Customer Support Representative
  • TH Management Inc
  • Newport, VA FULL_TIME
  • We are changing the way business is done with our clients. We have an immediate opening in our Customer Support Department for an excited, enthusiastic, and compassionate individual. We take a hands-o...
  • 22 Days Ago

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Seasonal Office Support Representative
  • Liberty Military Housing
  • Newport, VA CONTRACTOR
  • Overview At Liberty Military Housing, we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United S...
  • 25 Days Ago

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Sales Representative
  • Miller's Services
  • Saluda, VA FULL_TIME
  • Miller s Services, Inc. is looking for a results-driven Sales Representative. The ideal person is passionate about our services and believes in a commitment to continuously improve our Customer Servic...
  • 7 Days Ago

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Sales Representative
  • Metro by T-Mobile
  • Newport, VA FULL_TIME
  • ```Duties```- Actively seek out new sales opportunities through cold calling, networking, and social media- Set up meetings with potential clients and listen to their needs and concerns- Prepare and d...
  • 7 Days Ago

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0 Sales Support Representative jobs found in Newport News, VA area

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Sales Representative - Remote
  • InsuraTec Services Group
  • Hampton, VA
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/16/2024 12:00:00 AM

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Sales Representative - Remote
  • InsuraTec Services Group
  • Newport News, VA
  • Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
  • 4/16/2024 12:00:00 AM

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Inside Sales Representative
  • Mazzella Lifting Technologies
  • Newport News, VA
  • Job Description Job Description Inside Sales Representative The Inside Sales Representative will partner with outside sa...
  • 4/16/2024 12:00:00 AM

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Field Sales Professional - CenterWell in Newport News and Hampton
  • Humana
  • Newport News, VA
  • Become a part of our caring community and help us put health first The Field Sales Professional is part of our growth te...
  • 4/15/2024 12:00:00 AM

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Sales Manager
  • Casey Kia
  • Newport News, VA
  • F&I Experience REQUIRED for the Sales Manager position vAuto Experience PREFERRED The Casey Auto Group was founded by th...
  • 4/15/2024 12:00:00 AM

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Sales Representative - Remote
  • InsuraTec
  • Newport News, VA
  • Job Description Job Description Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About U...
  • 4/14/2024 12:00:00 AM

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Field Sales Professional - CenterWell in Newport News and Hampton
  • Centerwell
  • Newport News, VA
  • **Become a part of our caring community and help us put health first** The Field Sales Professional is part of our growt...
  • 4/13/2024 12:00:00 AM

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Sales Associate
  • Torrid
  • Newport News, VA
  • Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an...
  • 4/12/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Representative jobs
$54,912 to $70,844
Newport News, Virginia area prices
were up 1.2% from a year ago

Sales Support Representative in Laramie, WY
They are also responsible for receiving, confirming, entering, and tracking customer orders to support the customer experience.
December 24, 2019
Sales Support Representative in Sioux Falls, SD
The Sales Support Rep is responsible for developing and maintaining strong, productive relationships with all customers to facilitate sales.
January 18, 2020
Sales Support Representative in Pierre, SD
The educational requirement may vary depending upon the industry, but most of the eligible Sales Support Representative Resume include a college degree in marketing, communications or the related.
January 04, 2020