Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are a unique information technology outsourcing company located in a St. Paul suburb that is looking for someone to:
Manage, sell and support 10 to 30 customer accounts. Provide them with technical support as their outsourced IT director and technician. Recommend and implement upgrades and new technologies. Assist other consultants with their accounts and help manage others accounts larger projects.
Requirements
Ability to support and install customers servers, workstations, printers, routers, switches, firewalls and Software Systems. Knowledge of Microsoft Server and workstation operating systems