Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
National Inventory Market Support SpecialistCellular Sales Inventory Troubleshooting Champion
Job DescriptionCreate a great support experience for our front line sales reps and market inventory teams.This job is the people-oriented, problem-solver’s dream job!
The goal of this position is to assist markets as they support front line sales reps whoencounter inventory related issues. This position will work within our National Inventoryteam in order to quickly and effectively remedy inventory related problems as they ariseduring the course of business.
● Be the Expert ○ Quickly identify and resolve various inventory issues caused by both rep and system errors. ○ Effectively navigate our suite of troubleshooting tools● Close the Loop ○ Proactively identify issues by researching daily inventory counts. ○ Work with both national and regional inventory teams to research and close out aging Purchase Orders, Sales Orders, RMAs, etc.
Ideally we’re looking for a champion who’s already here at Cellular Sales. Realistically, ourideal candidate is likely working in inventory or inventory management and possessestremendous organizational and relational skills.
Desired Skills & Experience
If you can accomplish the above, you’ve got what it takes. Success in this role comes from:(1) A deep understanding of the ways products make their way into our inventory flows; (2) Acommitment to minimizing the financial impact of inefficiencies occurring at any point in ourlogistical flow; (3) An advanced working knowledge of our current and future inventorysystems; (4) The ability to provide markets with timely and effective real-time resolutions forinventory related problems.
If this sounds like you, and you would like to put both your troubleshooting skills to work, weshould talk!