Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Basic Function
Manages the sales and marketing function in an Aaron’s store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program, and store merchandising.
Reporting
Reports direct to the General Manager
Primary Responsibilities
CSR First Ups
When Needed-Completion of Lease Order From: In Store, Location of Lease Agreement Merchandise, Merchandise Loaners, Pay-Outs Flow Process, Service Returns to customers, Showroom: Lamps (Replace Bulbs)
Daily-Merchandising the Floor, Rug Doctor Steam Cleaner: Water Container, Sales Flow, Showroom: Tile Floor Sweeping
Monthly-Rug Doctor Steam Cleaner: Clean Screen
When Used-Jewelry Cleaner
Requirements
Position Requires
Licensure and Background Requirements
Satisfactory MVR (driving record), DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid driver’s license, and compliance with the Company’s Driver Qualification Policy.
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0 Sales Support Manager jobs found in Jackson, TN area