Sales Support Manager jobs in Greenville, SC
Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Sales Support Manager jobs
Manager, Enterprise Sales Support
- Segra
-
Greenville, SC
FULL_TIME
-
Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hiring manager’s discretion. Must be near a Segra office, as this will be a majority-office-based role not remote.
Role Overview:
Responsible for the direct management of the day-to-day operations, supporting the Enterprise Sales Division in all Markets. The Enterprise Support Groups consist of Pre-Sale and Post-Sale processes.
The Sales Support Manager creates and implements the strategic vision for Sales Support to partner with Sales to increase revenue and maintain a positive customer experience. This role is accountable for developing and executing Segra’s business tactics to recognize revenue faster and mitigate churn. Provides inspiration, motivation and guidance to employees and the sales force within the company. Provides guidance to various levels of Sales leaderships to ensure they maximize the expertise of their assigned Sales Support Rep to increase their team’s success, along with meeting their market goals. Interview, hire, and train the best talent for Sales Support while keeping existing employees up to date on current processes, policies, products, and systems by providing continuing education. Works with key stakeholders in all departments to understand how the activities of the Sales Organization impacts the company, and then develop best business practices to streamline process.
Required Qualifications:
- Minimum of 3 years of experience working in Telecommunications - CLEC or LEC.
- Prior leadership experience with direct reports.
- Previous experience working in sales support, customer service, or related role.
- High school diploma, GED, and/or higher education (i.e. - bachelor's degree, associate degree, etc.)
- Previous experience leading a team of 8 employees.
- Computer Literacy Skills: Dynamics, eSuite Solution, SharePoint, Microsoft Office Suite, CV Ticket, ArcGIS software by ESRI, AKIPS Bandwidth Utilization Portal, Ceridian Dayforce, Port Control, DASH Address Validation Tool, SiteOrigin WordPress, Multiple Third-Party CSR Portals, etc.
- Ability to learn quickly and be adaptable to work within multiple database applications and modules to monitor the quote workflow from signature to biller.
- Ability to manage multiple projects and escalations in a fast-paced environment.
- Must be a positive and engaged leader.
- The customer is the focal point of all decisions related to delivering products, services, and experiences to create customer satisfaction, loyalty, and advocacy.
- Ability to display a professional and polished demeanor and image when working with customers.
- Ability to work with all levels of leadership as well as internal departments to assist with managing escalations.
- Ability to meet with clients in person or virtually.
- Excellent communication skills (written and verbal)
Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. - 19 Days Ago
Assistant Branch Manager
- Beacon Sales Acquisition, Inc.
-
Greenville, SC
FULL_TIME
- Overview (EN): Joining Beacon Building Products as an Assistant Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, pr...
- Just Posted
Sales Support Representative
- Ferguson Enterprises, LLC
-
Simpsonville, SC
FULL_TIME
- Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,0...
- 18 Days Ago
Sales Support Specialist
- Pride Staff
-
Fountain, SC
FULL_TIME
- This job offer is not available in your country. Have you worked in a sales support or admin role for more than a year? Do you enjoy sales and customer service? This position may be for you . Sales Su...
- 1 Day Ago
Sales Support Specialist
- Atlanta Cycling, Trek Chattanooga, Trek South Carolina
-
Greenville, SC
FULL_TIME
- A Bit About Us We're not your average bike shop. Currently, we have eight stores across the southeast, and growing. We offer extremely competitive wages, excellent benefits, paid training, sick days, ...
- 2 Days Ago
Verizon Sales Consultant
- Cellular Sales
-
Clemson, SC
OTHER
- Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $61000 – $143000 / year Are you determined to grow your job into a career, in a fast-paced thriving environment? C...
- 10 Days Ago
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0 Sales Support Manager jobs found in Greenville, SC area
Sales Associate LensCrafters
- EssilorLuxottica
-
Greenville, SC
- Requisition ID: 838408 Store #: 000838 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information At ...
- 4/26/2024 12:00:00 AM
Sales VP’s, National Account Manager, and / or Regional Sales Managers
- GHA Technologies, Inc
-
Greenville, SC
- Financial Highlights – Enjoy an Immediate Pay Raise! $2,500 First Week Training Pay for the first five training days. $5...
- 4/26/2024 12:00:00 AM
Territory Sales Manager
- Fluidra North America
-
Greenville, SC
- Job Description Job Description Seeking someone with a strong desire to win. Do you have outside sales experience, a tec...
- 4/26/2024 12:00:00 AM
Sales Associate
- Massage Envy
-
Greenville, SC
- Overview: Elevate Your Sales Career at Massage Envy Downtown Greenville! Are you driven by a passion for sales and a des...
- 4/24/2024 12:00:00 AM
District Sales Manager (Level DOE)
- Doosan Bobcat
-
Greenville, SC
- At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together...
- 4/22/2024 12:00:00 AM
Remote Sales Representative
- Symmetry Financial Group - The Delaney Agency
-
Greenville, SC
- We are currently seeking highly motivated individuals, with a passion for career success and helping families to join ou...
- 4/22/2024 12:00:00 AM
Part-Time Sales Associate
- Tradehome Shoe Stores, Inc.
-
Greenville, SC
- Overview: Are you looking for a job that provides variety, flexible hours, and pay that rewards those who go above and b...
- 4/22/2024 12:00:00 AM
Outside Sales Representative
- AmeriPro Roofing
-
Greenville, SC
- AmeriPro Roofing, one of the largest residential roofing contractors in the nation is immediately Hiring Outside Sales R...
- 4/17/2024 12:00:00 AM
About Greenville, South Carolina
Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast.
Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Manager jobs
$105,962 to $144,397
Greenville, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Sales Support Manager do?
Sales Support Manager in Provo, UT
You will provide support to sales representatives and respond to customer and prospect queries.
February 12, 2020
Sales Support Manager in Peoria, IL
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance.
February 10, 2020
Sales Support Manager in Lawrence, MA
We are seeking an Online Sales Support Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities.
February 09, 2020