Sales Support Manager jobs in Carmel, IN

Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Post-Sales Support
  • Lester Sales Company
  • Indianapolis, IN FULL_TIME
  • Role: As Post-Sales Support, you will guide our customers from order entry through complete shipment. Your goal is to create a positive customer experience by communicating in a timely, accurate manner with customers, Inside Sales, Outside Sales, Warehouse personnel, and Directors. You will be primarily responsible for the Post Sale management portion of the Lester Sales Process.

    Status: Full time

    Responsibilities:

    • Enters and processes incoming customer orders in a timely manner
    • Communicates with customer on all order updates (tracking and backorders) until order is completely shipped
    • Logs all customer order updates in CRM
    • Supports inside salespeople with communication to warehouse regarding orders shipped out of our warehouses
    • Communicates with vendors to ensure proper order entry & accuracy for billing and monthly reconciliation
    • Enters and processes customer return requests or address any quality issues that need to be communicated with manufacturer.
    • Maintains up to date pricing in CRM database
    • Expands knowledge by participating in educational opportunities
    • Enhances organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments
    • Sends price increases/price files to customers
    • Answers phones and direct calls to appropriate party
    • Tracks and reconciles daily UPS/Freight charges
    • Actively promotes and onboards customer to EDI (electronic ordering)

    SKILLS & QUALIFICATIONS:

    • Excellent verbal & written communication skills
    • Dependability
    • Customer service oriented
    • Attention to detail
    • Organizational skills for managing different customer cases simultaneously
    • Ability to multitask, prioritize and manage time effectively
    • Ability to work well in a fast-paced environment
    • Confidentiality
    • Ability to perform as part of a team
    • Conflict resolution for dealing with challenging customer cases
    • Data entry skills for accurately updating customer orders and records

    QUALIFICATIONS:

    • Proficiency is MS Office and CRM software
    • Legally eligible to work in the United States
    • High school diploma or equivalent
  • 2 Days Ago

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Hotel Area Sales Manager - Remote
  • Gillis Sales
  • Indianapolis, IN OTHER
  • Overview We believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest a...
  • 14 Days Ago

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Sales Support Manager
  • Bone Dry Roofing
  • Indianapolis, IN FULL_TIME
  • About Bone Dry Roofing: Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch ...
  • 24 Days Ago

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Pharmacy Manager
  • Healthcare Support Staffing, Inc
  • Indianapolis, IN OTHER
  • Pharmacy Manager HealthCare Support is actively seeking a Pharmacy Manager to fill an opening with a with a closed door Pharmacy in the Indianapolis area. Daily Responsibilities for Pharmacy Manager: ...
  • Just Posted

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Hospice RN Case Manager
  • Healthcare Support Staffing, Inc
  • Indianapolis, IN OTHER
  • Hospice RN Case Manager HealthCare Support is actively seeking a Hospice RN Case Manager for a 13-week contract located in Indianapolis, Indiana. Benefits of this Hospice RN Case Manager with HealthCa...
  • 1 Month Ago

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Blue Moon Estate Sales Indianapolis N&W Online Auction Manager
  • Blue Moon Estate Sales of Carmel
  • Carmel, IN CONTRACTOR
  • https://1drv.ms/w/s!Aq5_mjIfB48ZqlspESVoYqgahf2B
  • 11 Days Ago

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0 Sales Support Manager jobs found in Carmel, IN area

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Sales Professional/Business Owner
  • City Lifestyle
  • Carmel, IN
  • Join the City Lifestyle Team as a Business Owner City Lifestyle, formerly known as Lifestyle Publications, has been a po...
  • 3/28/2024 12:00:00 AM

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Sales Professional/ Business Owner
  • City Lifestyle
  • Westfield, IN
  • Join the City Lifestyle Team as a Business Owner City Lifestyle, formerly known as Lifestyle Publications, has been a po...
  • 3/28/2024 12:00:00 AM

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Sales Operations Specialist
  • Ledvance
  • Westfield, IN
  • Overview: This Sales/Marketing professional will be responsible for making sales calls on Co-op partners and distributor...
  • 3/28/2024 12:00:00 AM

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Sales Intern GSIP
  • Gallagher
  • Carmel, IN
  • About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape ...
  • 3/26/2024 12:00:00 AM

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Account Manager
  • Indy Division (CNR-IN)
  • Carmel, IN
  • Job Description Job Description Make The Difference: Our clients are looking for viable alternatives to their current be...
  • 3/26/2024 12:00:00 AM

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Enterprise SaaS Account Executive - Pharma
  • Authenticx
  • Indianapolis, IN
  • Company Description Important Note: We are seeking team members with deep knowledge and experience in particular vertica...
  • 3/26/2024 12:00:00 AM

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Sales Assistant (Part Time)
  • Old Town Design Group
  • Carmel, IN
  • OLD TOWN DESIGN GROUP SALES ASSISTANT (PART TIME) Old Town Design Group is seeking a part-time Sales Assistant to join o...
  • 3/25/2024 12:00:00 AM

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Field Sales and Marketing Representative
  • Techtronic Industries - TTI
  • Carmel, IN
  • About Us: TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to...
  • 3/24/2024 12:00:00 AM

Carmel occupies the southwestern part of Hamilton County, adjacent to Indianapolis and, with the annexation of Home Place in 2018, is now entirely coextensive with Clay Township. It is bordered to the north by Westfield, to the northeast by Noblesville, to the east by Fishers, to the south by Indianapolis in Marion County, and to the west by Zionsville in Boone County. The center of Carmel is 15 miles (24 km) north of the center of Indianapolis. According to the 2010 census, Carmel has a total area of 48.545 square miles (125.73 km2), of which 47.46 square miles (122.92 km2) (or 97.76%) is lan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Manager jobs
$110,460 to $150,527
Carmel, Indiana area prices
were up 1.3% from a year ago

Sales Support Manager in Provo, UT
You will provide support to sales representatives and respond to customer and prospect queries.
February 12, 2020
Sales Support Manager in Peoria, IL
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance.
February 10, 2020
Sales Support Manager in Lawrence, MA
We are seeking an Online Sales Support Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities.
February 09, 2020