Sales Supervisor - Telesales oversees the daily activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Utilizes marketing and field sales insights to understand customers' unique needs, market conditions, and competitors. Being an Sales Supervisor - Telesales implements sales strategies and supporting activities, including renewals, special offers, and discounts. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Sales Supervisor - Telesales monitors team progress towards meeting targets and provides strategic coaching in selling and relationship-building skills. May require an associate degree. Typically reports to a manager. The Sales Supervisor - Telesales supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Sales Supervisor - Telesales typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Company Overview:
We are a reputable residential cleaning company based in the UK, providing high-quality cleaning services to homeowners across the country. Our team is dedicated to delivering exceptional customer service and maintaining a clean and healthy living environment for our clients.
Job Overview:
We are seeking a highly motivated and experienced Outbound Telesales Consultant to join our sales team. This is a remote position, allowing you to work from the comfort of your own home. As a Telesales Consultant, you will be responsible for converting warm leads into loyal customers for our residential cleaning services.
Key Responsibilities:
Conduct outbound calls to potential customers and promote our cleaning services
Build and maintain relationships with clients through regular follow-up calls and emails
Provide product information and pricing to potential customers
Close sales and achieve monthly sales targets
Keep accurate records of sales activities and customer interactions in the CRM system
Provide exceptional customer service, address any customer concerns, and resolve issues in a timely and professional manner
Requirements:
Minimimum 4 years proven experience in telesales or a similar sales role
Excellent communication and interpersonal skills
Ability to build and maintain relationships with clients
Strong negotiation and closing skills
Self-motivated and results-driven
Ability to work independently and remotely
Proficient in using CRM software and other sales tools
Knowledge of the residential cleaning industry is a plus
Benefits:
Competitive salary and commission structure
40 days leave per year
Work from home
Training and development opportunities
Supportive and collaborative team environment
If you have a passion for sales and a drive to succeed, we would love to hear from you. Join our team and be a part of a company that values its employees and provides opportunities for growth and development.
Working Conditions:
This is a remote position, and you will work from the comfort of your own home. You will need a computer and a reliable internet connection, as well as the necessary backup. This is a full-time position, and you will be required to work UK hours. You will communicate regularly with your team and clients through emails and online platforms.
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