MSI Metro Sales Inc. is a Document Solutions and Managed IT Services provider. MSI has proven itself as a leading business solutions provider. While we remain solid in our core values, we are experiencing a rapid yet exciting growth like never before. Whether you're a customer with a single machine or large enterprise with a networked fleet of systems, MSI provides technology, products, supplies, services, and consultative know-how to help you achieve your business goals.
Metro Sales is seeking a Warehouse Supervisor to work out of our Burnsville headquarters. Bring your passion for people, customer service and operational excellence with you to work every day! Apply your expertise to lead and influence a high-performing team as a Warehouse Supervisor.
The Warehouse Supervisor is responsible for ensuring that the day-to-day activities of the warehouse department line up with the best interests of MSI and fit with the company vision for the employee owners. The ability to navigate stressful situations and maintain a positive demeanor is always imperative to the success of this role. A strong desire to help the team and others achieve their best is required. This includes: the safe operation of DOT regulated delivery vehicles, safe timely and accurate delivery of equipment, and accurate and timely handling of orders. It is paramount that the Warehouse Supervisor always keeps Metro Sales interests at the forefront of his or her daily activities.
M-F: 8:00AM - 5:00PM with a one-hour lunch
What You Will Do:
- Ensure all employees are meeting or exceeding safety standards.
- Monitor and enhance World Class Customer Service.
- Ensure performance standards are being met via one on ones, performance reviews, incident reports, and day to day training.
- Develop meaningful connections within the team and between the departments to further ensure the continued success of Metro Sales.
- Guide and direct the department to improve decision making.
- Develop and maintain best practices and standard operating procedures.
- Gather and present metrics data in a digestible format.
- Participate in process enhancement meetings.
- Investigate and implement new tools and technologies to improve safety and efficiency.
- Maintain and improve inventory control standards.
- Assist team members with daily work and or vacations and absences.
- Monitor and approve purchases, timecards, and invoices.
- Must ensure compliance with all DOT and OSHA regulations.
- Coordinate the preventative maintenance and repairs of the delivery vehicles.
- Coordinate and file damage claims.
Qualifications:
- Must be enthusiastic, positive, and encouraging.
- Must be able to maintain a positive demeaner in stressful situations.
- Must have strong communication skills.
- Must be able to negotiate, compromise when appropriate, and encourage others while always maintaining the greater interest of MSI.
- Must be able and willing to teach new ideas and procedures.
- Must be patient and assertive.
- Must set priorities and coordinate the completion of tasks and other assignments.
- Must be able to gather information and make decisions with the best information on hand.
- Must be capable with computers and technology tools to be able to assess and implement improved procedures. This includes smartphone, ERP software, internet research, Excel, Word, PowerPoint, Visio.
- Must have enough mechanical aptitude to ensure that maintenance procedures are followed by the employees.
Preferred Qualifications:
- High school diploma or equivalent.
- 3 years warehouse/distribution/shipping/receiving experience or a 2-year college degree.
What We Offer:
- Paid Time off
- Medical Insurance
- Dental Insurance
- Generous 401K and Profit Sharing
- Employee Stock Ownership Plan (ESOP)
- Life Insurance
- Student Loan Repayment Plan (SLRP)
MSI Vision: We firmly believe that our employees drive the success of the company. With success in mind as the goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.
At MSI, we celebrate our differences and are an Equal Opportunity Employer. We will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other protected status.