Sales Supervisor jobs in Texas

Sales Supervisor supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Being a Sales Supervisor may require a bachelor's degree in business. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 22 Days Ago

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MAINTENANCE SUPERVISOR
  • Tampico USA Sales, Inc
  • Palestine, TX FULL_TIME
  • Tampico Bottling Company, a growing company with corporate offices in Chicago, has an immediate opportunity for a Maintenance SupervisorABOUT US: Bottling Irresistible – Discover Flavors of Fun!Here a...
  • 2 Months Ago

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Mobile Steam Supervisor
  • Cleaver-Brooks Sales & Service
  • Dallas, TX FULL_TIME
  • Cleaver Brooks Sales and Service is looking for a Mobile Steam Supervisor to join our team in Dallas, TX. The Mobile Steam Supervisor will direct the daily operation of the CBSS Mobile Steam departmen...
  • 11 Days Ago

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First Line Supervisor
  • Sales and Marketing Partners
  • Houston, TX FULL_TIME
  • We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is als...
  • 4 Days Ago

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Kitchen Supervisor- Smoke Shack San Antonio Airport
  • Kitchen Supervisor- Smoke Shack (San Antonio...
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 2 Days Ago

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Supervisor- Smoke Shack (San Antonio Airport)
  • Supervisor- Smoke Shack (San Antonio Airport)
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 1 Month Ago

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Sales Supervisor
  • Van's Home Center
  • Auburn, IN
  • Job Summary Van's Home Center is looking for a Sales Supervisor to join our team! As a Sales Supervisor, you will superv...
  • 4/19/2024 12:00:00 AM

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Sales Supervisor
  • Brunello Cucinelli
  • Short Hills, NJ
  • About us: "Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable c...
  • 4/18/2024 12:00:00 AM

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Sales Supervisor
  • American Threads
  • Scottsdale, AZ
  • Summary: The Sales Supervisor will be responsible for assisting the Store Manager in overseeing store profitability. The...
  • 4/18/2024 12:00:00 AM

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Sales Supervisor
  • Golden Goose
  • Manhasset, NY
  • Golden Goose is looking for a passionate and customer-focused Style Maker! Mission: Ensuring high levels of customer sat...
  • 4/18/2024 12:00:00 AM

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Sales Supervisor
  • L'AGENCE
  • Sales Supervisor: Founded in 2008 by Jeff Rudes and Margaret Maldanado, L’Agence began with early roots in Hollywood and...
  • 4/17/2024 12:00:00 AM

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Sales Supervisor
  • Golden Goose
  • Highland Mills, NY
  • Golden Goose is looking for a passionate and customer-focused Style Maker! Mission: Ensuring high levels of customer sat...
  • 4/17/2024 12:00:00 AM

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Sales Supervisor
  • Scandal Italy
  • Los Angeles, CA
  • About the job The Sales Supervisor also known as Wholesale Account Manager is responsible for assisting Scandal Italy, a...
  • 4/16/2024 12:00:00 AM

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Sales Supervisor
  • Ripley Entertainment Inc
  • Panama City Beach, FL
  • Job Description Job Description Position Title: Sales Supervisor Basic Function: Sales Supervisor is responsible for mai...
  • 4/15/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Supervisor jobs
$92,247 to $140,235

Sales Supervisor in Orlando, FL
Many sales supervisor jobs require or strongly prefer candidates who have earned a degree in business of a sales related field.
January 11, 2020
In support of our mission, we are seeking a Sales Supervisor to join our Retail team.
December 26, 2019
Sales Supervisor in Amarillo, TX
Related courses Leadership training courses Supervisor training courses.
January 30, 2020
Sales Supervisor in Lynchburg, VA
When the sales team is not meeting their sales targets, the sales supervisor implements appropriate strategies to improve sales.
December 20, 2019