Sales Supervisor supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Being a Sales Supervisor may require a bachelor's degree in business. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
• Hire, onboard, train, support, and manage a high performing sales team of 10 Direct Sales Account Executives• Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer• Host community building events as new fiber areas & properties are launched• Assist in building new reporting processes for sales team• Meet and exceed monthly sales performance expectations for all sales channels you’re responsible for• Monitor and evaluate sales performance reporting dashboards with BI team• Create and monitor lead and lag sales performance measurements• Marketing team collaboration; offer strategy & communication, collateral material creation & distribution• Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis
• Bachelor's degree desired, advanced degree preferred• 1 years of Telecom industry experience• 1 years of Sales Supervisory experience• Documented record of meeting and exceeding sales performance expectations• Excellent communication and customer service skills• High proficiency in MS Office products• Strong financial analysis and project management abilities• Competency in making data driven business recommendations• Analytical and problem-solving aptitude• Must have reliable transportation and willing to travel as needed.• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.• Strong verbal and written communication, attention to detail, and organizational skills.• Ability to work within critical deadlines.• Ability to adjust to rapidly changing priorities and schedules.• Ability to provide excellent customer service.• Ability to drive on behalf of the company in a safe and responsible manner