Sales Promotions Coordinator administers sales promotion campaigns that promote products and support the marketing and branding strategy of the organization. Assists in researching, evaluating and recommending tactics that enhance the market positioning of the organization's products or services. Being a Sales Promotions Coordinator works to create and convey brand messages to improve brand awareness and perception. Helps identify and evaluate promotional merchandise suppliers with the best pricing, products, and delivery options. Additionally, Sales Promotions Coordinator plans and coordinates distribution of materials with internal teams. May require a bachelor's degree. Typically reports to a supervisor or manager. The Sales Promotions Coordinator work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Sales Promotions Coordinator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
SUMMARY:
Assists in selling guest rooms as directed by the Director of Sales. Provides high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and performing day to day administrative functions.
Sales Coordinator Duties and Responsibilities:
Respond to telephone and email inquiries in a timely manner
Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
Meet with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
Perform hotel site tours with potential clients.
Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time.
Respond to complaints from customers and give after-sales support when requested.
Other duties as assigned by Director or sales or the management.
Prerequisites:
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Working knowledge of standard office administrative practices and procedures.
Excellent customer service skills.
Be friendly, customer centric, smile and able to work in a team environment.
Education:
Diploma or degree in business management, proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access)
Experience: Entry level position, hotel experience a plus
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person
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