SB Financial Services Relationship Manager develops and manages banking relationships with small business customers to acquire new business, sell financial products and services and grow the portfolio. Prospects for new customers, upsell opportunities, and referrals. Being a SB Financial Services Relationship Manager develops and maintains strong relationships with referral sources. Engages with existing customers to understand their financial needs and provide suggestions for products and services that benefit small businesses throughout the business cycle. Additionally, SB Financial Services Relationship Manager serves as point of contact and advocates for customers to answer questions, resolve issues, and provide product information. Maintains an in-depth understanding of product offerings and coordinates with other areas of the bank to upsell or deliver services to customers. Monitors and maintains assigned portfolio to ensure appropriate risk profile. Follows all regulatory and organizational policies and procedures. Requires a bachelor's degree or equivalent. Typically reports to a manager. The SB Financial Services Relationship Manager occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a SB Financial Services Relationship Manager typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
The Financial Services Manager is responsible to sell new and pre-owned vehicle buyers financing and insurance programs.
Essential Duties include the following; however, other duties and responsibilities may be assigned.
Provides guests with thorough explanation of aftermarket products and extended Service Contracts.
Provides guests with complete explanation of manufacturer and dealership service procedures and policies.
Submits paperwork to and obtains approval from finance sources on all finance deals in a timely manner.
Establishes and maintains good working relationships with several finance sources including manufacturer.
Verifies insurance and obtains payoffs on trades with open lines.
Process federal, state, and dealer paperwork related to vehicle transaction.
Checks all paperwork for correct residual, commission, buy rate, title, lien information, taxes and DMV paperwork before forwarding to the business office.
Follows through with contract discrepancies to ensure payment of loan.
Assist retail sales person in collecting down payment and all monies associated with transaction.
Seeks new lending institutions to secure competitive interest rates and finance programs continually.
Meets monthly sales and guest satisfaction objectives set by management.
Performs other administrative duties, as assigned by management.
Assists in all other areas of the financial services department, as needed.
Creates and maintains good relations with guests.
Maintains a professional appearance at all times.
Maintains high ethical standards in all actions.
Other duties and responsibilities may be assigned.
This position has a Pay Scale consisting of the following elements and ranges: Base Hourly Rate of $15.50 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit other than sales performance.
Competitive Pay
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
A high school diploma or equivalent, desired;
Minimum of two (2) years sales experience, automotive finance experience preferred;
Knowledge mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages) and their application; vehicle leasing concepts; equity values and depreciation; and laws that govern retain automotive sales;
Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales, use good judgment in challenging situations, pay attention to detail, follow-up with guests and employees, work well with the public, communicate in a professional manner on the phone, internet and in person, use standard office equipment.
Must have a valid sales driver license and maintain an acceptable and safe driving record.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Regularly to talk or hear.
Frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. .
The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid drivers license and have a good driving record.
If you have any questions, please contact M. Stein at mstein@socalpenske.com
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