SB Financial Services Relationship Manager jobs in Connecticut

POSITION OVERVIEW 

The Business Relationship Manager is responsible for the operational relationship with a key business partners in our PreNeed channel, based in Hartford, CT or Batesville, IN.  The candidate will foster a strong partnership while working closely with internal teams to provide proactive operational support. The ideal candidate will demonstrate accountability, collaboration, strong relationship skills and have a drive to excel.

Key responsibilities include:

• Proactively support and expand relationships through proactive support for product, technology, and operational initiatives
• Design solutions to manage and resolve operational opportunities
• Facilitating research for complex business problems to influence solutions
• Collaborates with internal partners to provide unified operational support, message coordination and issue resolution to assigned distribution groups
• Responsible for communicating and facilitating key initiatives and opportunities with internal partners in operations, sales, legal, compliance, IT, etc.
• Proactively managing relationships through data analysis and reporting
• Internally aligning strategic priorities, projects and tactical requests
• Develop strong relationships and constant communication, including regular meetings and visits to gather feedback and ensure service needs are met
• Partner with sales to identify and act on feedback and trends to enhance the overall producer experience

QUALIFICATIONS

• Bachelor’s degree or equivalent combination of education and experience
• Three (3 ) or more years of progressive professional relationship management experience and three (3 ) or more years of operational or sales leadership experience in the insurance or financial services industry
• Demonstrated ability to build and maintain relationships internally and externally
• Excellent communication skills, work ethic and high level of personal integrity and accountability
• Ability to work in a highly collaborative and fast-paced environment
• Occasional travel required 

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