Room Service Supervisor - Casino jobs in Delaware

Room Service Supervisor - Casino assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Being a Room Service Supervisor - Casino ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Additionally, Room Service Supervisor - Casino typically reports to a manager. The Room Service Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Service Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

B
Supervisor - Beverage Casino
  • Bally's
  • Dover, DE FULL_TIME
  • MAJOR FOCUS:

    Responsible for ensuring maximum guest service satisfaction.  Responsible for overseeing the daily operations of the Beverage Department by interacting, directing, supervising, and paying detailed attention to all activities on the casino floor, bars and service bars. Responsible for ensuring that appropriate steps are followed regarding the proper serving of alcohol.

     

    ESSENTIAL FUNCTIONS:

    • Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.

    ·         Maintains appropriate staffing levels for casino floor & bars.

    ·         Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.

    ·         Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.

    ·         Ensures proper training for all new hires, and conducts quarterly training for all department employees.

    ·         Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.

    • Ensures proper bar displays with current sponsor and/or partner products.
    • Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
    • Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
    • Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
    • Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
    • Updates cost transfers and liquor spill sheets weekly
    • Completes payroll on assigned shift
    • Monitors proper security procedures of all alcohol in F&B outlets
    • Holds subordinates accountable for established performance expectations.
    • Motivates staff; provides advice and guidance as appropriate.
    • Interviews, selects, hires and retains superior employees
    • Coaches, and counsels subordinate employees
    • Oversees and ensures the timely completion of employee evaluations
    • Conducts training with subordinates, both formally and informally
    • Issues discipline and terminates employees as appropriate
    • Completes timely evaluations for subordinates.
    • Rewards and recognizes superior performers
    • Oversees and ensures that employees work safely and follow all safety rules

     

    ADDITIONAL FUNCTIONS:

    • Performs other duties as assigned
    • Assists in other F&B outlets as directed

     

     

    REQUIREMENTS/EDUCATION:

    • High school diploma, GED or equivalent work experience required
    • 2 years of supervisory experience preferred.
    • 2 years high volume beverage operation experience preferred
    • Must be ABC certified at time of hire.
    • Must possess good math skills
    • Must possess computer proficiency with Microsoft Office software
    • Must possess good oral and written communication skills
    • Must possess good customer service and leadership skills
    • Must be able to solve problems and deal with a variety of situations
    • Must present an overall professional appearance
    • Must be able to work weekends, holidays and nights as scheduled
    • Must be able to successfully pass a background check and receive a license from the DE Lottery
    • Must be able to speak, read and write English.

     

     

     

    ORGANIZATIONAL RELATIONSHIPS:

     

    Accountable to:                Manager – Beverage

    Accountable for:              Bartenders

                                           Cocktail Servers

                                           Bar Backs

                                          

     

    The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

     

    Bally’s Dover is an equal opportunity employer

     

    Addendum to Job Description

     

     

     

    These are physical and mental requirements of the position as it is typically performed.  Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.  Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

     

     

    Physical Requirements

    X

    Seeing

    X

    Pull (50  pounds)

    X

    Bend

    X

    Color Perception

    X

    Climb, Ascend/Descend (Stairs, Ladders)

    X

    Stoop /Kneel /Crouch

    X

    Hearing / Listening

    X

    Lift    ( 25  pounds)

     

    Taste

    X

    Clear Speech / Talking

    X

    Carry (25   pounds)

     

    Smell

    X

    Touching

     

    Drive (local / long distance)

     

    Repetitive Motion

    X

    Dexterity /Hand

     

    Walk for Extended Periods

     

    Run

    X

    Dexterity /Fingers

    X

    Stand for Extended Periods

     

    Reach (Above Shoulder)

    X

    Push (50  pounds)

    X

    Sit for Extended Periods

     

    Other:

     

    Mental / Reasoning Requirements

     

    Reading – Simple

     

    Writing – Simple

     

    Advanced Math Skills

    X

    Reading – Complex

    X

    Writing – Complex

    X

    Analysis / Comprehension

    X

    Clerical

    X

    Basic Math Skills

    X

    Judgment / Decision Making

     

    Work Environment

    X

    Shift Work

     

    Outside

     

    Pressurized Equipment

     

    Works Alone

     

    Extreme Heat

     

    Moving Objects

    X

    Works with Others

     

    Extreme Cold

     

    High Places

    X

    Verbal Contact with Others

    X

    Extreme Noise

     

    Fumes / Odors

    X

    Face-to-Face Contact

    X

    Mechanical Equipment

     

    Hazardous Materials

    X

    Inside

     

    Electrical Equipment

     

    Dirt / Dust

     

    Disclaimer

     

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

     

  • 21 Days Ago

D
Count Room Clerk (FT)
  • Delaware Park Casino & Racing
  • Wilmington, DE FULL_TIME
  • JOB RESPONSIBILITIESResponsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassettes within the machine.Transports carts containing ...
  • 23 Days Ago

H
Count Room Labor
  • Harrington Raceway & Casino
  • Harrington, DE PART_TIME
  • SUMMARY Physically retrieves cash and tickets from slot machines. Counts currency and ticket vouchers. Wraps money and verifies totals. Processes ticket vouchers. Operates electronic devices and machi...
  • 2 Days Ago

D
Count room clerk
  • Delaware Park Casino & Racing
  • Wilmington, DE FULL_TIME
  • JOB RESPONSIBILITIES Responsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassettes within the machine. Transports carts containin...
  • 16 Days Ago

B
Supervisor - Sportsbook
  • Bally's Dover Casino Resort
  • Dover, DE FULL_TIME
  • MAJOR FOCUS: Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational as...
  • 20 Days Ago

B
Supervisor - Housekeeping
  • Bally's Dover Casino Resort
  • Dover, DE FULL_TIME
  • ESSENTIAL FUNCTIONS Supervises and ensures efficiency of the Guest Room Attendants and House Attendants, issues work assignments, keys, etc., and monitors their work progress. Ensures that assigned fl...
  • 1 Month Ago

S
*UPHOLSTERER I - FT
  • Seminole Gaming
  • Fort Lauderdale, FL
  • Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
  • 3/28/2024 12:00:00 AM

S
POOL BAR SERVER - ON CALL
  • Seminole Gaming
  • Fort Lauderdale, FL
  • Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
  • 3/28/2024 12:00:00 AM

S
HARD ROCK LIVE - BOX OFFICE CLERK I - ON CALL
  • Seminole Gaming
  • Fort Lauderdale, FL
  • Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
  • 3/28/2024 12:00:00 AM

K
Hotel Room Attendant PT
  • Kickapoo Lucky Eagle Casino
  • Eagle Pass, TX
  • Reports to: Housekeeping Supervisor Job Summary: Responsible for providing clean and immaculate hotel guestrooms that me...
  • 3/28/2024 12:00:00 AM

O
SHIPPING AND RECEIVING CLERK
  • Odawa Casino
  • Location Petoskey, MI ** SHIPPING AND RECEIVING CLERK** **Job Description:** **Job Summary:** Shipping and Receiving Cle...
  • 3/28/2024 12:00:00 AM

S
*CARPENTER II - FT
  • Seminole Gaming
  • Fort Lauderdale, FL
  • Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
  • 3/28/2024 12:00:00 AM

S
FT - DEALER/DUAL RATE FLOOR SUPERVISOR - TG
  • Seminole Gaming
  • Immokalee, FL
  • Overview: SEMINOLE CASINO HOTEL IMMOKALEE Hiring smiling faces and happy personalities! Only a 30-minute drive from Dani...
  • 3/28/2024 12:00:00 AM

S
Pool Bar Server - On Call
  • Seminole Gaming
  • Hollywood, FL
  • Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship c...
  • 3/28/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Supervisor - Casino jobs
$30,692 to $56,108