Room Service Manager - Casino manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. Being a Room Service Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Room Service Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Service Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Responsibilities:
- Assist the manager in overseeing daily operations of the business
- Provide support and guidance to team members
- Ensure excellent customer service is provided at all times
- Handle customer inquiries and complaints in a professional manner
- Assist in managing inventory and ordering supplies
- Help create and implement strategies to increase sales and meet targets
- Train and onboard new employees
- Monitor employee performance and provide feedback
- Assist in recruiting and hiring new team members
- Collaborate with the manager to develop and implement marketing initiatives
- Conduct market research to identify trends and opportunities
- Assist in negotiating contracts with vendors
Experience:
- Previous experience as an assistant manager or in a similar role preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Proficient in math for cash handling and inventory management
- Familiarity with point-of-sale (POS) systems
- Experience in team management and supervising employees
We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are a motivated individual with a passion for leadership, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person