Room Service Manager - Casino jobs in Maryland

Room Service Manager - Casino manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. Being a Room Service Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Room Service Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Service Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Operations Shift Manager
  • Hollywood Casino Perryville
  • Perryville, MD FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift.   Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
    • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Responsible for the overall integrity of daily Table Games and/or Slot Operations; provides oversight for the gaming floor.
    • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
    • Verifies table inventories and effectively manages table limits.
    • Works closely with Vice President/Director to implement and oversee overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability.
    • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
    • Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games/Slots department.
    • Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    • Must be at least 21 years of age.
    • Bachelor's degree (B.A. / B.S.) from four-year college or university; or minimum of five years of experience in a comparable Table Games and/or Slots leadership position; or equivalent combination of education and experience.
    • Must have thorough knowledge of all Table Games and Table Games/or Slots Operations.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Tables Games and Slot operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
    • Must have knowledge of Slot Operations.
    • Flexible to work all shifts including holidays, nights, weekends, as business needs dictate.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    Starting from $67,000 annually, based on experience
  • 15 Days Ago

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Customer Service Ambassador, Casino - FT
  • Hollywood Casino Perryville
  • Perryville, MD FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Customer Service Ambassador, Casino - FT
  • Hollywood Casino Perryville
  • Perryville, MD FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 16 Days Ago

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Casino Operations Assistant Shift Manager
  • Hollywood Casino Perryville
  • Perryville, MD FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Delivery Driver (Professional In-home) / Customer Service
  • Room & Board
  • Elkridge, MD OTHER
  • Overview You're a Delivery Driver who does more than just "make deliveries". You create moments that surprise and delight customers! Discover a career designed to be different. As a Delivery Driver wi...
  • 1 Month Ago

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Casino manager
  • Jobot
  • Hanover, MD FULL_TIME
  • Paid Relocation / Top Compensation / Great Benefits / Growth Opportunity This Jobot Job is hosted by : Tesa Harris Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your ...
  • 24 Days Ago

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Room Service Manager
  • Monarch Casino Black Hawk
  • Job Title: Room Service Assistant Manager Salary: $65,000 - $70,000 + Free Meal + Benefits **Status: Full Time** **Shift...
  • 3/29/2024 12:00:00 AM

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ROOM SERVICE - SERVER - ON CALL
  • Seminole Gaming
  • Fort Lauderdale, FL
  • Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
  • 3/29/2024 12:00:00 AM

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Room Service Manager - Red Rock
  • Station Casinos, Inc.
  • Las Vegas, NV
  • Description: Responsible for daily operation of the Restaurant, managing annual budget, and leading the unit in all fore...
  • 3/28/2024 12:00:00 AM

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Room Service Server
  • Hersha Hospitality Management, LP
  • San Diego, CA
  • Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with est...
  • 3/28/2024 12:00:00 AM

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Room Service Server
  • Hersha Hospitality Management LP
  • San Diego, CA
  • Opportunity: Room Service Server Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospital...
  • 3/28/2024 12:00:00 AM

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Room Service - Server - On Call
  • Seminole Gaming
  • Hollywood, FL
  • Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship c...
  • 3/28/2024 12:00:00 AM

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Room Service II - Server - PT
  • Seminole Gaming
  • Hollywood, FL
  • Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship c...
  • 3/28/2024 12:00:00 AM

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Room Service Manager
  • UC San Diego
  • Oakland, CA
  • Room Service Manager - 128428 Click Here to Apply Online Job Description Extended Deadline: Mon 4/1/2024 UC San Diego va...
  • 3/27/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Manager - Casino jobs
$53,853 to $84,593