Room Service Cashier - Casino jobs in Virginia

Room Service Cashier - Casino records room service transactions and posts to guests account. Answers phones, records orders, and processes cash and credit transactions for room service orders. Being a Room Service Cashier - Casino resolves any errors and answers inquiries from accounting. May require a high school diploma or its equivalent. Additionally, Room Service Cashier - Casino typically reports to a supervisor. The Room Service Cashier - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Cage Cashier
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Finance
    Requisition Number: CAGEC002186


    Posting Details
        Posted: January 26, 2024

      Full-Time

      Locations

      Rivers Casino Portsmouth
      3630 Victory Blvd.
      Portsmouth, VA 23701, USA


    Job Details

    Description

    Job Summary:

    Provides a high level of guest service while adhering to established department and property policies and procedures while working in the Cage and other Cage related areas.


    Supervisory Responsibilities:

    • None

    Duties/Responsibilities:

    • Greets and services customers in accordance with established guest service standards.
    • Maintain working knowledge of casino, including but not limited to hours of operation of casino, restaurants, and other amenities and respond to guest questions regarding the same.
    • Handles financial transactions including exchanging cash for slot tickets, chips, cash advances and cashing checks.
    • Computes, classifies, records, and verifies cash and coin according to specific policies and procedures and guest service standards.
    • Display proficiency in Front Window, Chip Bank, Employee Window and Poker Cage.
    • Effectively guide and train other employees in all operational aspects of the Casino Cage.
    • Balances funds and assets at the end of work shift.
    • Complies with all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification.
    • Maintain and safeguard the confidentiality of guest/player information; Discuss confidential customer information only with appropriate department and division heads.
    • Verifies the guests phone number, email address, or if all information is accurate and updates the information when necessary.
    • Verify valid/acceptable photo ID in accordance with Rivers Casino/Virginia Lottery standards with every transaction.
    • Informs supervisor when additional coin or currency is needed during shift.
    • Communicates pertinent information to supervisors such as guest service issues, payout discrepancies, variances and any other abnormality that may occur during their work day.
    • Responsible for learning and performing a wide variety of monetary transactions for the guest, such as sales, register ringing/operation, check cashing, chip redemption, lottery and voucher redemption as well as understanding the casino and compliance systems.
    • Assists in the safeguarding of company assets by ensuring all distinguishing job duties are performed according to established company policies and procedures.
    • May assist with building cassettes and balancing the bill validators for the ticket redemption and lottery machines. May at times respond to a guest dispute at a lottery machine.
    • Handles guest questions, complaints or problems in a prompt and courteous manner. When unclear, pass information to a Supervisor for assistance.
    • Reprint player cards for guests when Rush Rewards is closed.
    • Clean and maintain office and public areas to ensure a safe environment.
    • Work as a team with other casino departments in a respectful manner.
    • Performs additional duties as requested or assigned.

    Minimum Education and Experience Requirements:

    • High school diploma or general education degree (GED) and six months previous player services representative, casino cashiering, banking cashiering or similar related experience.
    • Must be at least 21 years of age.
    • Ability to communicate with Team members and guests

    Certifications, Licenses, and/or Registrations:

    • Gaming license/registration as required by the Virginia Lottery.

    Knowledge, Skills, and Abilities:

    • Excellent verbal and written communication skills.
    • Excellent organizational skills, with particular attention to quality and detail.
    • Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.

    Physical Requirements:

    • Must be able to be constantly exposed to casino-related environmental factors, including, but not limited to secondhand smoke and excessive noise.
    • Must be able to remain in a stationary position for a majority of an entire shift.
    • Must be able to traverse through the Casino to arrive at assigned locations.
    • Must be able to traverse from area to area within the operating areas to respond to and assist other Team Members.
    • Must be able to frequently bend at the waist, bend at the knees, reach, push/pull up to 10 lbs., twist at the waist and shoulders, and have finger/hand dexterity to maneuver on computer keyboard, office machinery and other tools.
    • Must be able to lift and/or move objects up to 50 lbs.
    • Ability to work flexible shifts and days of the week, including holidays.
  • 1 Day Ago

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Count Room Attendant
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Finance Requisition Number: COUNT002141 Posting Details Posted: January 19, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Des...
  • 8 Days Ago

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Supervisor Count Room
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Finance Requisition Number: SUPER002370 Posting Details Posted: March 11, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Descr...
  • 14 Days Ago

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Crossing Cafe Room Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Hospitality Requisition Number: CROSS002416 Posting Details Posted: March 9, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details De...
  • 16 Days Ago

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Admirals Steak and Seafood Room Manager
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Hospitality Requisition Number: CROSS002053 Posting Details Posted: January 1, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details ...
  • 7 Days Ago

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Cage Cashier
  • Rivers Casino Portsmouth
  • Portsmouth, VA FULL_TIME
  • Job Summary: Provides a high level of guest service while adhering to established department and property policies and procedures while working in the Cage and other Cage related areas. Supervisory Re...
  • 10 Days Ago

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Service Cashier
  • Royaloakfordsales
  • Royal Oak, MI
  • **This is a temporary position but has potential for permanent. Starting wage is $14.00 and moves to $15.00 in 90 days b...
  • 3/28/2024 12:00:00 AM

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Service Cashier
  • Tuttle-Click Ford, Inc.
  • Irvine, CA
  • The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tu...
  • 3/27/2024 12:00:00 AM

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Service Cashier
  • Five Star Ford Dallas
  • Dallas, TX
  • * Medical Insurance * Dental Insurance * Vision Insurance * Long and Short Term Disability Insurance * 401(k) * Life ins...
  • 3/27/2024 12:00:00 AM

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Service Cashier
  • Haselwood
  • Bremerton, WA
  • ** Service Cashier** **Job Category****:** Cashier **Requisition Number****:** SERVI01612 Showing 1 location **Job Detai...
  • 3/27/2024 12:00:00 AM

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Service Cashier
  • Central City Toyota
  • Philadelphia, PA
  • **Job Description:** We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude...
  • 3/27/2024 12:00:00 AM

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Service Cashier
  • Findlayhondahenderson
  • Henderson, NV
  • Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help gro...
  • 3/26/2024 12:00:00 AM

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Service Cashier
  • King Buick Gmc, Llc
  • Gaithersburg, MD
  • King Buick GMC is seeking customer facing Cashier to work with our team and large customer base. King Buick GMC has been...
  • 3/25/2024 12:00:00 AM

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Service Cashier
  • Sterling Hyundai
  • Lafayette, LA
  • We are seeking a Cashier with excellent customer service skills and a winning attitude. Our ideal candidate has solid ma...
  • 3/25/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Cashier - Casino jobs
$29,813 to $37,890

Room Service Cashier - Casino in Fort Smith, AR
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Room Service Cashier - Casino in Tampa, FL
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Room Service Cashier - Casino in Memphis, TN
Cashier experience and knowledge of telephones, infogenisis terminals, calculators, copy machines and hand radios preferred.
December 29, 2019