Room Service Cashier - Casino jobs in North Carolina

Room Service Cashier - Casino records room service transactions and posts to guests account. Answers phones, records orders, and processes cash and credit transactions for room service orders. Being a Room Service Cashier - Casino resolves any errors and answers inquiries from accounting. May require a high school diploma or its equivalent. Additionally, Room Service Cashier - Casino typically reports to a supervisor. The Room Service Cashier - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

H
Supervisor Food Service
  • Harrahs Cherokee Casino Resort
  • Cherokee, NC FULL_TIME
  • Harrah’s Cherokee Casino Resort Position Description

    POSITION TITLE: Supervisor,Food Service

    DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri)

    GRADE/FLSA STATUS: S16- Exempt

    BADGE TYPE/COLOR: Key - Blue

    REPORTS TO: Assistant Restaurant Manager, F&B

    SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet)

    JOB SUMMARY:

    Manage the day-to-day operations of restaurants and room service.

    JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Ensure food and beverage products meet standards and make appropriate changes when necessary
    • Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior
    • Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements
    • Address service breakdowns and follow up to ensure guest satisfaction
    • Resolve all guest complaints and relay to manager
    • Ensure that adequate supply levels are maintained
    • Assist with department reporting and data analysis as required
    • Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet
    • Responsible for the development and maintenance of department procedures and guidelines
    • Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction
    • Prepare schedules and station breakdowns
    • Conduct pre-shift meetings to communicate important information
    • Conduct end of shift banking functions
    • Assist cashier functions of voids and overrides
    • Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude
    • Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next
    • Build relationships with customers
    • Prepare prep lists
    • Serve as communication liaison to subordinates and to Restaurant Manager
    • Responsible for timely delivery of comp requests from VIP services and other casino department
    • Responsible for the complete set-up and operation of each scheduled shift
    • Complete end of shift logs in a timely and accurate manner
    • Enforce appearance standards
    • Delight our guests with outstanding service
    • Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary
    • Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards
    • Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy
    • Ensure service recovery activities
    • Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions
    • Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities
    • Provide continuous positive coaching for development of employees and appropriate corrective action when necessary
    • Ensure timely and accurate performance appraisals and accurate work history entries
    • Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
    • Monitor bartenders and other employees with cash to ensure proper cash handling procedures
    • Conduct a physical inventory of bar ware and requisition replacement items as needed
    • Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
    • Monitor asset control of liquor bottles, draft and bottled beer and wine
    • Other duties as assigned
    • Adhere to regulatory, departmental and company policies/procedures in an ethical manner
    • Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

    Selu Restaurant/The Pools:

    • Supervision of all pool activities to include staffing, scheduling, ordering, & events
    • Meet & greet pool guests to offer a high level of professional service
    • Plan and execute pool & beverage events
    • Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment
    • Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
    • Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages

    MINIMUM QUALIFICATIONS:

    • High school diploma or GED required
    • Associate degree from an accredited educational institution or related field preferred
    • Trade certifications or training preferred
    • Two years supervisory experience in hospitality environment required
    • Three years experience in food service required
    • RASP certification required*
    • ServSafe certification required**

    *Can be completed within 30 days of date of hire

    **Can be completed within 90 days of date of hire

    Must demonstrate the following essential knowledge and skills:

    • Knowledge of food preparation and presentation
    • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
    • Excellent interpersonal skills
    • Documented excellent leadership/motivational skills
    • Knowledge of sanitation standards and procedures
    • Able to attend to multiple priorities simultaneously
    • Problem-solving abilities
    • Willing to learn and be adaptable
    • Attention to detail/observant
    • Documented teamwork behaviors and attitudes
    • Neat, professional appearance with excellent personal hygiene

    PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS:

    • Must be able to be on feet for 8-hour shift
    • Must be able to lift 50 pounds
    • Must be able to stoop, bend, reach, kneel, twist and grasp items
    • Must be able to maneuver and tap a keg weighing 165 pounds
    • Must be able to respond to visual and aural cues
    • Must be able to read, write, speak, and understand English
    • Must be able to operate in mentally and physically stressful situations
    • Must be able to walk, stand or crouch on narrow and/or slippery surfaces
    • Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier
    • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
    • Must be able to work outside with temperatures that may reach and/or exceed 95 degrees
    • Must be able to work a flexible schedule including weekends, evenings, and holidays

    This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23

    Job Type: Full-time

    Pay: From $44,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Paid training
    • Vision insurance

    Experience level:

    • 2 years
    • 3 years

    Restaurant type:

    • Bakery
    • Bar
    • Café
    • Casual dining restaurant
    • Coffee shop
    • Fast casual restaurant
    • Fine dining restaurant

    Shift:

    • Day shift
    • Evening shift
    • Morning shift
    • Night shift

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Ability to Relocate:

    • Cherokee, NC 28719: Relocate before starting work (Required)

    Work Location: In person

  • 14 Days Ago

H
Supervisor, Table Games Service
  • Harrahs Cherokee Casino Resort
  • Cherokee, NC PART_TIME,FULL_TIME
  • Please make sure you apply on www.harrahscherokeejobs.com for the position. We do not accept Indeed applications. Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Supervisor, Table...
  • Just Posted

H
Part-Time Service Assistant, GR
  • Harrah's Cherokee Casino Resort
  • Cherokee, NC PART_TIME
  • Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Service Assistant DEPARTMENT: Food and Beverage (Gordon Ramsay, Guy Fieri, Wicked Weed Brewing) GRADE/FLSA STATUS: ...
  • 1 Day Ago

H
Part-Time Service Assistant, GF
  • Harrah's Cherokee Casino Resort
  • Cherokee, NC PART_TIME
  • Job DescriptionHarrah's Cherokee Casino Resort Position DescriptionPOSITION TITLE:Service AssistantDEPARTMENT:Food and Beverage (Gordon Ramsay, Guy Fieri, Wicked Weed Brewing)GRADE/FLSA STATUS:H4-Non-...
  • 3 Days Ago

H
Room Service
  • Hilton Charlotte University Place
  • Charlotte, NC FULL_TIME
  • We are looking for friendly, positive, service-oriented, highly energetic, and self-motivated In-Room Dining Servers to join our team. We currently have 2 AM openings and 2 PM openings. Hours of opera...
  • 4 Days Ago

W
Full/Part Time Cashier
  • Woodie's Auto Service
  • Charlotte, NC FULL_TIME|PART_TIME
  • We are looking for a great new team member to work in our Convenience Store!! We knows the work is tough which is why we provide a number of STELLAR benefits to full time employees! Just to name a few...
  • 4 Days Ago

R
Service Cashier
  • Royaloakfordsales
  • Royal Oak, MI
  • **This is a temporary position but has potential for permanent. Starting wage is $14.00 and moves to $15.00 in 90 days b...
  • 3/28/2024 12:00:00 AM

T
Service Cashier
  • Tuttle-Click Ford, Inc.
  • Irvine, CA
  • The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tu...
  • 3/27/2024 12:00:00 AM

F
Service Cashier
  • Five Star Ford Dallas
  • Dallas, TX
  • * Medical Insurance * Dental Insurance * Vision Insurance * Long and Short Term Disability Insurance * 401(k) * Life ins...
  • 3/27/2024 12:00:00 AM

H
Service Cashier
  • Haselwood
  • Bremerton, WA
  • ** Service Cashier** **Job Category****:** Cashier **Requisition Number****:** SERVI01612 Showing 1 location **Job Detai...
  • 3/27/2024 12:00:00 AM

C
Service Cashier
  • Central City Toyota
  • Philadelphia, PA
  • **Job Description:** We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude...
  • 3/27/2024 12:00:00 AM

H
SERVICE CASHIER
  • Hondasanmarcos
  • San Marcos, TX
  • We are looking for an accountable Cashier to process all cash transactions accurately and efficiently in accordance with...
  • 3/27/2024 12:00:00 AM

F
Service Cashier
  • Findlayhondahenderson
  • Henderson, NV
  • Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help gro...
  • 3/26/2024 12:00:00 AM

K
Service Cashier
  • King Buick Gmc, Llc
  • Gaithersburg, MD
  • King Buick GMC is seeking customer facing Cashier to work with our team and large customer base. King Buick GMC has been...
  • 3/25/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Cashier - Casino jobs
$28,793 to $36,594

Room Service Cashier - Casino in Fort Smith, AR
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Cashier for ASM Global Savor.
January 09, 2020
Room Service Cashier - Casino in Tampa, FL
The medical assistant salary will reflect the actual value of the service work now being completed.
January 22, 2020
Room Service Cashier - Casino in Memphis, TN
Cashier experience and knowledge of telephones, infogenisis terminals, calculators, copy machines and hand radios preferred.
December 29, 2019