Room Reservations Supervisor - Casino jobs in Maine

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Must be able to work varied schedule including weekend, nights and holidays.
• Keep work cart orderly and properly stocked at all times and maintain vacuums.
• Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
• Proper utilization of equipment, supplies and guest amenities.
• Thorough cleanliness and sanitation of guest bathrooms.
• Daily changing of soiled linens on beds and remaking beds following the hotel standards.
• Thorough cleanliness of rooms, balconies and room furnishings.
• Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office.
• Follow all training procedures set forth in the Blood borne Pathogens program
• Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms
• Absolute respect for guest’s property should always be exercised.
• Practice safety standards at all times.
• Responsible care of equipment.
• Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
• Remain alert, courteous and helpful to the guests and co-workers at all times.
• Sweep and mop floors.
• Clean rugs, carpets, upholstered furniture, and drapes.
• Empty wastebaskets. 
• Report guest complaints.
• Deposit dirty linen in laundry chute.
• Other duties may be assigned.

BRING US YOUR BEST.

• Must be a minimum of 18 years of age. 
• High School diploma or equivalent
• Six months related experience and/or training preferred; or equivalent combination of education and experience. 
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Must be able to read and write in English and have good verbal communicating skills.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY