Room Reservations Supervisor - Casino jobs in Maryland
Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Room Reservations Supervisor - Casino jobs
ROK-REP-RESERVATIONS
- Rocky Gap Casino Resort
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Flintstone, MD
FULL_TIME
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SUMMARYResponsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES- Maintains a working knowledge of casino facilities, amenities, room types, as well as current and upcoming casino and local special events in order to advise guest of the same, whenever possible.
- Responds to guests’ requests or inquiries courteously and promptly.
- Posts advanced deposits and /or refunds to guests’ reservations.
- Receives inbound calls and makes outbound calls as directed.
- Makes guest reservations in the property’s computer system for hotel rooms, spa appointments and golf tee times.
- Contacts in-house Security and Emergency Medical Technicians as needed, and calls for help from outside agencies (Police, Fire Department, etc.) when deemed necessary to report emergency situations.
- Ensures a maximum level of service and satisfaction is achieved and maintained.
- All other duties as assigned.
REPORTING LINEYou will report directly to the Marketing Supervisor and then the Marketing Manager.
QUALIFICATION REQUIREMENTS- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- The ability to work with others as a team in an efficient manner.
- The ability to apply common sense reasoning to variety of situations
- Proven experience providing high level of guest service
- The ability to add and subtract two-digit numbers and to multiply and divide
- The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
- The availability to work all shifts.
- The ability to work in a fast–paced environment and stressful situations.
- Must be at least 18 years old.
- Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
- The ability to verify the right to work in the United States.
EDUCATIONAL AND/OR EXPERIENCEHigh School Diploma or equivalent. A minimum of 6 months of experience preferred. Previous hotel/motel experience preferred.
PHYSICAL DEMANDSAbility to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, twist, and sit for extended periods of time. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENTWill be exposed to working in a noisy environment. - Just Posted
Room attendant
- Live! Casino and Hotel Maryland
-
Hanover, MD
FULL_TIME
- Overview : Why We Need Your Talents : While working as a Live! Poker Room Attendant, you will help manage the traffic flow in and out of the poker games. Register players into the computerized seating...
- Just Posted
Housekeeping Supervisor
- Ocean Downs Casino
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Berlin, MD
FULL_TIME
- JOB RESPONSIBILITIES & REQUIREMENTS: Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a l...
- 1 Day Ago
Guest Room Attendant -- Full Time -- Maryland
- Live! Casino & Hotel - Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: The Maryland Live! housekeeping team is responsible for taking care of the hotel’s general cleanliness, as they provide tidy and sanitary amenities to guests and res...
- 18 Days Ago
Poker Room Attendant - Full-Time - Maryland
- Live! Casino and Hotel Maryland
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Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: While working as a Live! Poker Room Attendant, you will help manage the traffic flow in and out of the poker games. Register players into the computerized seating pr...
- 10 Days Ago
Casino Cashier
- Hollywood Casino Perryville
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Perryville, MD
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 5 Days Ago
Room Reservations Supervisor - Casino jobs at Popular Companies
Group Rooms Coordinator/Reservations- Dual Property
- Westin Woodlands
-
Spring, TX
- Overview:The Group Rooms Coordinator manages the reservation system and reservations. Provide the hotels revenue managem...
- 4/23/2024 12:00:00 AM
ADMIN ASSISTANT - F&B Hotel Hershey
- Hersheyjobs
-
Hershey, PA
- ADMIN ASSISTANT - F&B Hotel Hershey- Hershey You are here: / ADMIN ASSISTANT - F&B Hotel Hershey- Hershey | | ADMIN ASSI...
- 4/23/2024 12:00:00 AM
Reservations Supervisor
- Htel Swexan
-
Dallas, TX
- Company Overview Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete exp...
- 4/22/2024 12:00:00 AM
Maintenance Supervisor - Reserve at San Marcos
- Asset Living
-
San Marcos, TX
- Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
- 4/22/2024 12:00:00 AM
Data Entry Clerk
- Anne Arundel Dermatology
-
Smyrna, GA
- Overview: Founded over 40 years ago with a mission to provide the highest quality and full spectrum of medical, surgical...
- 4/22/2024 12:00:00 AM
Reservations & Leisure Sales Manager
- Resort & Commercial Recreation Association
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- ** Reservations & Leisure Sales Manager** - Aspen, CO business_center Full-time Salary: $70,000.00 - $80,000.00 Annually...
- 4/20/2024 12:00:00 AM
Reservations/Call Center Agent
- Think Hospitality
-
Miami Beach, FL
- Place of Work: Reservations Division: Reservations Department Responsible To: Reservations Supervisor/Director of Revenu...
- 4/20/2024 12:00:00 AM
Reservations Supervisor
- The Joule
-
Dallas, TX
- Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/11/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Supervisor - Casino jobs
$39,878 to $52,839