Overview:
Join us for this incredible opportunity at CoralTree Hawaii Reservation Center located in Kihei, Hawaii to be part of our Reservation Sales Team as a Reservations Agent. CoralTree Hospitality is a premier vacation rental property management company. We are defined by our incredible people who serve with genuine purpose, pride, and sense of place.
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
- Earn up to 24 days of PTO (Paid Time Off)
- 401(k) Retirement Savings Plan with a company match
- Group medical, dental, vision, life, and disability benefits
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- Employee Assistance Program
- Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!
Our company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Responsibilities:
Serve as an ambassador of CoralTree Hawaii; Answer high volume of phone calls and emails in busy office. Produce booking reports in timely manner. Process credit card payments on a daily basis.
Qualifications:
- High school diploma or equivalency certificate
- Ability to interact with owners, guests, travel agents, and wholesalers on a daily basis with courtesy and ability to perform tasks to the best of your ability
- Must be capable of sitting for seven hours and standing for one hour
- Must be capable of lifting 10 pounds frequently, 20 pounds infrequently
- Must be able to operate the following equipment:
a. Telephone and features, i.e. transfer, hold, park, etc.
b. Credit card and swipe
c. Office equipment, including but not limited to: telephone, adding machine, computer (PC), copier, printers
d. Systems – Springer Miller Software, Navis Narrowcast, MS Word, MS Outlook, MS Internet Explorer, Google Chrome
- Excellent organization and time management skills
- Interpersonal skills required
- Excellent listening skills required
- Personality characteristics must include being personable, respectful, ethical, trustworthy, self-motivated, diplomatic and confident.