Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
DINING ROOM MANAGER at the WILD SAGE RESTAURANT
Please submit resume at https://www.rustyparrot.com/rusty-parrot-careers/
About the Position
The Dining Room Manager oversees the front of house efforts in the food outlets which includes the restaurant, den, deck and other public service areas. The position involves managing a team of servers and bartenders and includes coordinating with other departments to ensure an optimal guest experience.
Qualifications, Skills and Personality
As Dining Room Manager, you have a gift of leadership and a customer-centric mindset for an iconic restaurant at the high end of dining in the region. You possess a wealth of experience in managing every facet of the dining journey and thrive in achieving the highest service standards and in exceeding guest expectations. The reopening will attract locals and hotel guests alike through exceptional culinary experiences, pairing the Executive Chef’s inspired new American mountain cuisine with your curated collection of beverages. To ensure a slow food, conversational dining experience, you train, lead and inspire a diverse team of servers and bartenders to perform at an impeccable level of service.
About the Rusty Parrot Lodge
The Rusty Parrot Lodge opened in 1990 as the first luxury hotel in Jackson Hole. We thrive on creating the one-of-a-kind experiences that we all relish when we travel. While the lodge itself has always been important it's truly the team that defines our character. The independence of a family-owned property allows autonomy and input from each team member without bureaucracy, while its status as a member of Small Luxury Hotels of the World provides guests an assurance of quality and team members with benefits like continuing education and discounts on unique properties worldwide. We treat guests like we want to be treated…with authenticity, phenomenal service, and enthusiasm. Reconstruction on the Rusty Parrot 2.0 is nearing completion following a fire that destroyed the property in 2019.
Job Type: Full-time
Benefits:
Experience level:
Restaurant type:
Ability to Commute:
Ability to Relocate:
Work Location: In person