Room Reservations Manager jobs in Vermont

Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Reservations Manager
  • Woodstock Inn & Resort
  • Woodstock, VT FULL_TIME
  • One of the most beloved resorts in New England, The Woodstock Inn & Resort is seeking a Reservations Manager to join the team.
    The Reservations Manager will be responsible for the overall operation and control of the Reservations Department and will provide supervision and leadership for the Reservations Team. Must have the ability to train and motivate a team to high performance. Ensure timely, accurate flow of communication between Revenue Manager, sales and front office. Must be a strong team player able to work well under pressure and provide excellent customer service to our guests. Must be able to apply revenue management strategies implemented by the Revenue Manager to maximize revenue and occupancy opportunities. Must be knowledgeable of all rates, room types and hotel’s product, and understand high and low demand periods. Responsible for managing group reservations who will coordinate all group bookings between group sales and reservations.

    Responsibilities will include but are not limited to:

    • Managing the reservations staff to ensure guests are handled efficiently.
    • Training and development of all reservations agents
    • Training Front Desk Agents on how to make reservations
    • Must be able to train Group Reservationist how to enter rooming lists, manage group blocks, and communicate specific details to the proper sales managers and clients.
    • Answering incoming calls and e-mails in a timely and professional manner.
    • Monitoring strategies implemented by Revenue Manager
    • Recommending statusing to the Revenue Manager based on changes in demand.
    • Managing the hiring, staffing, training, coaching and scheduling process for Reservation Call Center in conjunction with Revenue Manager.
    • Ensuring all training material is developed and updated on a regular basis.
    • Developing and ensuring appropriate rules and guidelines are maintained for the department.
    • Ensuring proper selling techniques and strategies are utilized to maximize room revenues.
    • Developing/preparing various reports to be distributed weekly.
    • Participating in weekly revenue strategy meetings.
    • Scheduling and running weekly meeting/training with the reservations staff
    • Answering all inquiries pertaining to rates, availability and general questions for the hotel
    • Researching missing reservations, confirmations, etc.
    • Becoming knowledgeable and maintaining a current knowledge of SMS Host, Synixis, and Navis Narrowcast and Reach.

    This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

  • 12 Days Ago

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Location Manager-Burlington
  • The Great Escape Room
  • Burlington, VT FULL_TIME
  • The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have 15 locations across the Eastern United States. We are looking...
  • 21 Days Ago

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Escape Room Monitor/Host
  • The Great Escape Room
  • Burlington, VT PART_TIME
  • The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have several locations across the Eastern United States. We are lo...
  • 13 Days Ago

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Reservations Agent
  • Topnotch Resort
  • Stowe, VT FULL_TIME
  • Description JOB SUMMARY Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information while maximizing conversion of reservation ...
  • 1 Month Ago

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Escape Room Monitor/Host Burlington
  • The Great Escape Room
  • Burlington, VT FULL_TIME
  • The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have several locations across the Eastern United States. We are lo...
  • 11 Days Ago

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Escape Room Game Master / Host
  • The Great Escape Room
  • Burlington, VT PART_TIME
  • The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have several locations across the Eastern United States. We are lo...
  • 13 Days Ago

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Reservation Manager-1
  • U-Haul International, Inc.
  • Pompano Beach, FL
  • Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reser...
  • 3/29/2024 12:00:00 AM

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Reservation Agent
  • U-Haul International, Inc.
  • Spokane, WA
  • Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reser...
  • 3/29/2024 12:00:00 AM

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Reservation Agent
  • U-Haul
  • Jackson, MS
  • Location: 4494 Hwy 80 E, Pearl, Mississippi 39208 United States of America U-Haul is looking for someone who enjoys bein...
  • 3/28/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Boise, ID
  • Location: 8155 Chinden Blvd, Boise, Idaho 83714 United States of America U-Haul is looking for someone who enjoys being ...
  • 3/27/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Birmingham, AL
  • Location: 1024 Montgomery Hwy, Birmingham, Alabama 35216 United States of America U-Haul is looking for someone who enjo...
  • 3/26/2024 12:00:00 AM

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Reservation Agent / Part-Time Bilingual (Spanish)
  • U-Haul
  • Brandon, FL
  • Location: 377 W Brandon Blvd, Brandon, Florida 33511 United States of America U-Haul is looking for someone who enjoys b...
  • 3/26/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Atlanta, GA
  • Location: 300 Peters St SW, Atlanta, Georgia 30313 United States of America U-Haul is looking for someone who enjoys bei...
  • 3/25/2024 12:00:00 AM

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Reservation Agent
  • U-Haul
  • Indianapolis, IN
  • Location: 6525 E Washington St, Indianapolis, Indiana 46219 United States of America U-Haul is looking for someone who e...
  • 3/25/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager jobs
$47,647 to $70,808

Room Reservations Manager in Pascagoula, MS
Meeting Reservation Form is useful for a streamlined solution to shared meeting rooms by simply providing your name and ID, select a room and provide a brief information of meeting topic.
January 31, 2020
Room Reservations Manager in Macon, GA
A hotel stay can be one of the most expensive parts of your trip, so make sure you don't spend more than you need to on reservations.
February 06, 2020
Room Reservations Manager in Newark, NJ
Guests can be confident when booking directly that you will be quoted the best available rate online at the time of your original booking date available to the general public for the room category of your choice.
December 24, 2019