Room Reservations Manager jobs in Utah

Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Reservations Agent
  • Black Desert Resort
  • Ivins, UT FULL_TIME
  • About Us:

    At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
    Location Description:

    Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!
    Overview:

    Job Overview:

    The reservation agent will be the first point of contact for our guests, assisting them with reservations, providing information about our facilities and services, and ensuring a smooth and pleasant booking experience. This position requires excellent communication skills, a passion for customer service, and a desire to contribute to a premier hospitality experience.

    Job Specification:

    Onsite: Black Desert Resort
    Shift & Schedule Availability: Year Round / Full Time
    The budgeted range starts at $15 - $16. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

    Job Responsibilities including but not limited to:

    • Handle incoming calls and emails for room reservations, modifications, and cancellations.
    • Provide detailed information about resort amenities, services, room types, and rates.
    • Use the reservations system to check availability and book reservations accurately.
    • Assist guests with special requests and inquiries in a professional and courteous manner.
    • Collaborate with other resort departments to ensure guest requirements are met.
    • Process reservation-related paperwork and maintain accurate records.
    • Follow up on guest bookings and confirmations.
    • Identify and maximize room sales opportunities to enhance revenue.
    • Address and resolve any issues or concerns that arise during the reservation process.
    • Maintain up-to-date knowledge of resort events, promotions, and policies.
    Qualifications:
    • Previous experience in customer service or reservations is preferred but not required.
    • Strong verbal and written communication skills.
    • Proficiency in computer systems and ability to learn reservation management software.
    • Excellent phone etiquette and customer service orientation.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Detail-oriented with good organizational skills.
    • Flexibility to work in shifts, including weekends and holidays.
    Compensation Range: The compensation for this position is $15.00/Hr. - $16.00/Hr. based on qualifications and experience.
  • Just Posted

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Reservations Supervisor
  • Sundance Mountain Resort
  • Provo, UT FULL_TIME
  • s u n d a n c e Job Title: Reservations Supervisor Department: Lodging Reports To: Reservations Manager Rate of Pay: $18 Hour DOE Shift: Monday-Friday 9 AM-5 PM. Rotate Saturdays, Sundays, as business...
  • 1 Day Ago

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Reservations Specialist
  • Ripe
  • Salt Lake, UT FULL_TIME
  • Reservations SpecialistAs we continue rapidly expanding into new geographies, new verticals, and new business partner API integrations, Ripe is seeking an exceptional Reservations Specialist responsib...
  • 24 Days Ago

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Patient Care Advocate
  • Oakland Manager LLC
  • Saint George, UT FULL_TIME
  • Summary The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are ...
  • 3 Days Ago

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Security I
  • Oakland Manager LLC
  • Saint George, UT FULL_TIME
  • Security Guards wanted to work for a professional industry leading company. Applicants may be assigned to a single or multiple site assignment. Applicants will need to be flexible with their schedule ...
  • 20 Days Ago

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Patient Care Advocate
  • Oakland Manager LLC
  • South Jordan, UT FULL_TIME
  • Summary The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are ...
  • 21 Days Ago

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Associate Actuarial Reserving Manager - REMOTE
  • DW Simpson
  • Chicago, IL
  • Looking for a position where you get to collaborate with various departments? Then this might be the job for you! A soli...
  • 11/4/2024 12:00:00 AM

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Reservations Manager & Revenue Analyst
  • Four Seasons Hotels Limited
  • Lanai City, HI
  • About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better...
  • 4/18/2024 12:00:00 AM

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Customer Service & Reservations Manager
  • First Transit
  • Portland, OR
  • **Customer Service & Reservations Manager** **Location** 2800 NW Nela Street, Portland, OR USA 97210 **Phone Number** . ...
  • 4/18/2024 12:00:00 AM

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Administrative Support Specialist - Silver Spring
  • Ultimate Staffing
  • Silver Spring, MD
  • Ultimate Staffing is seeking a reliable and friendly Administrative Support Specialist for a nonprofit in Silver Spring,...
  • 4/18/2024 12:00:00 AM

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Reservation Agent
  • U-Haul
  • Holbrook, NY
  • Location: 1110 Lincoln Ave, Holbrook, New York 11741 United States of America U-Haul is looking for someone who enjoys b...
  • 4/18/2024 12:00:00 AM

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Group Reservations Coordinator
  • Omni Hotels
  • Boston, MA
  • Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be envel...
  • 4/18/2024 12:00:00 AM

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Reservations/Sales Coordinator
  • Hilton Daytona Beach Oceanfront Resort
  • Daytona Beach, FL
  • Overview: Opportunity: Reservations/Sales Coordinator Respond to telephone, email, and internet inquiries, and employ sa...
  • 4/18/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Boise, ID
  • Location: 8155 Chinden Blvd, Boise, Idaho 83714 United States of America U-Haul is looking for someone who enjoys being ...
  • 4/16/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager jobs
$47,130 to $70,039

Room Reservations Manager in Pascagoula, MS
Meeting Reservation Form is useful for a streamlined solution to shared meeting rooms by simply providing your name and ID, select a room and provide a brief information of meeting topic.
January 31, 2020
Room Reservations Manager in Macon, GA
A hotel stay can be one of the most expensive parts of your trip, so make sure you don't spend more than you need to on reservations.
February 06, 2020
Room Reservations Manager in Newark, NJ
Guests can be confident when booking directly that you will be quoted the best available rate online at the time of your original booking date available to the general public for the room category of your choice.
December 24, 2019